The Harbor Front Inn

"The hotel is located in the center of Greenport, next to the harbor. Our room was clean, the breakfast was basic, served in the lobby with disposable plastic utensils. The room had a strong smell of dampness, but the traffic noise made it impossible to open the window at night (our King room faced the main street with trucks passing by early in the morning ). The room was also dark, with just 2 bedside lights, a floor lamp and a light in the hallway. The most surprising thing was the extra charges during check out. The hotel charged quite a large amount to our card without our consent, which we had not been informed of in advance. The receptionist explained that they apply an additional 11% rate to reservations that come through intermediaries (agoda, booking, etc.). We've been traveling a lot all over the world and this is the first time we have encountered this situation. And it's a pity that I didn't read more reviews about this before booking. I would not choose this place again and would not recommend."

"Great location. Right next to the Shelter Island Ferry. Book a room with a harbor view. Quaint main street with lots of shops and restaurants. Grab a bike and go for a ride, lots to see, no hills. Super-clean quiet pool. Free light breakfast, coffee in the lobby."

"This was our second stay at the Harbor front hotel (Sept 2023 and Aug 2022). I am surprised by the negative reviews but maybe they are annoyed because it seems they paid full price. We booked a few months ahead and booked directly through the hotel and got a good price. We got a Harborview room with a balcony, and it was exactly as expected by the hotel’s web site. Yes, it faced the parking lot, but we also saw the harbor and the carousel and town. If you got a harbor front room then you had full view of the harbor but also being that it was very hot, I was glad to be in the room we had for harbor front rooms had the sun while we had partial shade on our balcony. And I liked also being able to see part of the town from my room. This is a very dog friendly place which was great for us since we had our dog with us and if you compare it to other hotels that are dog friendly this is nicer than most. The breakfast buffet had cereals, muffins, bagels, yogurt, and hard-boiled eggs and fruit. So, while they did not serve a hot meal it was well stocked, and this is not a B&B. The room was clean, and the location is very good, a easy walk to shops, the park and restaurants and the shelter island ferry is close. We had no problem as some other guests had, we arrived slightly earlier than check in and were able to check in right away. And any place on the East End has all the extra charges that some complained about. We would not hesitate to stay again."

"Items paid for that didn't exist. Very Expensive. Hidden charges. No view of water, dark lit room, no coffee pot in room, Parking charges ridiculous, no security lighting in parking lot after dark, misled location of beach. I had to contact hotel several times in order to obtain a correct invoice, each invoice was a different amount; many hidden additional charges on total bill."