Lovisa

"The jewellery is beautiful and so much choice, unfortunately the staff were shocking all behind the till talking about personal problems going on....not at all approachable and even when being served no conversation at all as all busy talking with each other....not great work ethic!!! Shame really"

"Our bank holiday totally spoiled and had poor experience. items were labeled “get them for £3” while we charged in full, no paper receipts were given, we added up the prices a minute after payment and noticed the priced were charged in full, therefore wanted to return the items however they refuse to take them back, owner!!!!!or general manager should check the CCTV that (Sadia Jay) was so unprofessional, she nearly punched me on the face. Luckily the manager pushed her to the staff room. Manager did admit what she did was totally wrong and out of order. 1. They ask for an email to forward the receipt, what if sombody doesn’t have an email? 2. If the items are on sale why they don’t have sale price tag? 3. All of those signs were there to miss guide customers. 4. There is no sign on the shop to state no refund no return. ( sadia Jay ) were extremely rude towards me and manager was the witness. Dear People Always calculate how much you are going to pay as they don’t give you receipts to check and Iam still waiting for email receipts. Cashier should confirm that the customer charged in full. Staff should be trained to treat customers with good manners and respect as some forget, thinking they are still at home."

"Been here a few times, great selection of jewelery, especially their mix and match offer of 5 earrings for £10. Whilst paying at the till today, I asked for a receipt and the cashier said something I didn't hear the first time. The second time she abruptly said "Your email address" and pointed to a keyboard on the table with no screen in front of it for me to type my said address down. The lady then walked out to the room behind her and replaced by a nicer member of staff. Turns out my email address was so a digital receipt could be sent to me instead of handed to me in paper form which the first cashier didn't explain. Otherwise, decent store and I will consider coming back in the future."

"Horrible service. My mum asked where some specific earrings were and the rude staff just pointed to the left and said ‘there’ and completely disregarded my mum, they then continued their very loud and inappropriate conversation about how one of them is ‘such a slut’. My mum then tried to ask another question and after about 3 times repeating herself, the staff (still loudly chatting away about god knows what) finally noticed her and once again gave a very abrupt rude response. Seriously not happy with the service and wish I could remember names, won’t be shopping at a Lovisa again."

"The lady serving us at the till at lakeside today was kind of rude, and moody. Kept giving dirty looks and wasn’t helpful at all."