Animal Ark Vets in Ilford

"PLEASE DO NOT BRING YOUR PET HERE!!!! please read the negatives reviews listed below and do not bring your pets here! this place used to be great, with great vets that cared, from the reviews I now know the practice was sold and taken over by a money hungry organisation. The practice no longer has 24/7 care so if your pet needs to stay overnight you would be expected to pick them up and take them an hours drive away to thamesmead, with only an hours warning and also drive all the way there in the morning to pick them up again to go back to animal ark. I am traumatised by the inadequate care given, the constant bills thrown in my face, the extortionate fees they charge. If you don't have the luxury of driving everyday to thamesmead then you lose your beloved pet, apparently this is the closest place that meets their requirements. I am traumatised to say the least, please I hope you go and register elsewhere, if your pet has any emergencies they will not be able to care for them but will happily take your money. it's like they want to avoid talking about the financial costs you will incur, the bill is given to you at the end and not even explained, the expectation is you pay or leave. The receptionist also need training, no compassion what so ever and won't call you back."

"We have been using Animal Ark since we first got our beagle Sebastian 7 years ago. Whether it is for a regular check-up or something more serious, they always give us their undivided attention which is so important especially now in a time where the industry is in short supply for good vets. Super welcoming and professional from reception to nurses to vets. Wouldn't hesitate to recommend them."

"We have 3 cats and can honestly say Ark have been an absolute blessing looking after them. It's actually a good feeling we have such a great team available when needed."

"This vets was recommended to me and I am really pleased my pet is in their care. The staff are approachable, friendly and caring. It is run really well & clean. It is easy to get an appointment and the cost is reasonable compared to some vets i have been with. I left my last vets due to a receptionist who was rude and did not show any compassion after hours of losing my pet. I decided after years of being with them that I wanted to go somewhere else with my other pet. Even though I do have to travel further I do not regret my decision with the care shown at animal ark & the cost compared to some vets quotes is more affordable."

"We have been using this practise for over 15 years and while I was concerned when they were sold on I didn't need to worry. The staff are lovely and the new vet is brilliant with my dogs. My saluki is not very keen on men but she was soon very comfortable with the vet even though he is male. So far I have not been disappointed."