Pelton Chemist 81 Belgrave Road, Ilford IG1 3AL

"Was able to get the meds that I needed only because of the kindness of this pharmacy. The Dr had written the prescription incorrectly & they worked it out - smarter than the Dr!!! Also a refreshingly clean & orderly store with smiling employees."

"Somebody please sort this pharmacy out. My 80 year old mother has been without her cholesterol meds since September and still waiting. Every time you call they say they will deliver. I don't think anyone knows what they are doing there. It is a,shame that there are no other pharmacy nearby . Pleaee sort yourselves out. Thank you"

"Terrible service!!! The pharmacy is always cramped with boxes, not well stocked up, no waiting system, always a queue even if you need something over the counter. They used to be a good pharmacy and that’s why I chose them as a nominated pharmacy but in the last year the service went down the hill. It’s almost impossible to get through the phone - it’s always busy! Today I called them to check if a prescription is ready to collect (I ordered it online 5 days ago). Someone finally picked up the phone and let me on hold for 18 minutes (!!!!!!!) I just hung up as I can’t spend my whole day waiting at the phone. I still have to chase them for my prescription…"

"Requested medication for over a week for my son who has had an eczema flare up, called consistently everyday, they say the can’t find the request on the system, then I asked to speak to the manager but they did not let me. Disgusting. They don’t care about you or your children. Really upset about this. Will make a complaint. I can’t bare to see my son like this."

"The staff are very rude. My prescription was ready on 7.9 20. They are supposed to call. Nobody does This has been going on since December Their answer is the text machine is not working. They are the worst pharmacy i have ever know. They dont give medication on time . This time they gave one box less. I told them they are dealing with sick people. They should be careful."