Carntyne Medical Centre

"I have been a patient with this surgery since birth (grandparents also) and it has deteriorated badly over yrs. Called yesterday and on calling back today 'Joanne' instead of trying to help resolve proceeded to insist in arguing over being right from the previous days call, and even threatened with the call being recorded pulled {happily love). So unprofessional and Ill be visiting the surgery tomorrow morning to make a face to face complaint, oh and try get my prescription that I have now run out by 2 days, and which can cause symptoms like depression and suicidal thoughts.....which begs the question being asked."

"Worst doctors about sitting on phone from 8.35 to 9.20..gets through eventually !!!! APPARENTLY!!!! 36 in front of you to be then told NOT today !!!! Will be TOM 8.30 … waited whole weekend rather than going to A&E which A&E should be kept for EMERGENCYS!!!! X2 medications to be reviewed cause just started recently… NO Tom when u eventually get to speak to a DOC for it then to be another 48 hrs after to get a perscription…. Also asked can I be put down on list incase of cancellation today NO wee don’t have one!!!!! Load of rubbish …SPONAL surgeon contacted once again because of this place …"

"One of the worst Medical Practices I’ve met. Stay away from them, as they will not help in any case. Zero understanding, zero helpfulness, zero empathy. Plus- too busy for any patient. Just simply don’t have time. The booking system is not for people who work. Other practices have more flexible system and can accommodate patients more effectively. Pick a place that will treat patients as they should."

"Not certain how these guys are supposed to deal with any care, health care in particular. Receptionists are either in a sleep or offending mode. The guys from Barlinnie Prison at the reception would have been more polite and helpful than this bunch."

"AVOID AT ALL COST! Reception staff extremely rude and unprofessional, especially Joanne (pointing fingers at my partner and myself, shouting, etc). Dismissive, negligent, and do not care about patients at all. I have been waiting for the doctor over an hour (who didn't want to see me as "I was late", which I wasn't - my appointment was rescheduled! By coincidence, when I was waiting for the practice manager, I have heard there were other two patients complaining that their appointments were rescheduled without any notice! I have wasted almost two hours today, but I believe they will waste more time once i will raise the formal complaint with NHS and sue them for negligence."