Castlemilk Group Practice
71 Dougrie Drive, Glasgow G45 9AW
Location & Phone number
Reviews
"By reading the opinions was dreading to get the appoitment, however yes i had to spent few hours on the phone to get through. Huge Thank You to the lady T at the reception for the patience as my cough and loss of hearing made conversation more difficult for me. Dr. Kerr phoned me later that day made assessment and prescribed what was needed. I am on my way to recovery, fingers cross. So yes it was positive experience."
"The worst surgery ever need to phone for appointment just speak to a doctor only answer if the can be bother the tell them why your calling.. pathetic always asking the covid as an excuse"
"In my experience the Doctor's are actually nice and helpful. Seeing one is near impossible, because you need to call before a certain time in the morning and usually the automation hangs up on you because they're too busy. If you try to make an appointment in person they insist you do it over the phone. "I just want a see a doctor at some point after talking to you, but before the Sun eats the Earth. Any week day in the afternoon will be fine, I'm sure you can pencil me in now." "No, it has to be over the phone.""
"This is the worst clinic in Scotland. I called earlier to make an appointment with the doctor, I called for more than a week and didn't get through, now I'm sick and I've been calling for a week and it's the same I'm forced to take a vacation because I'm unable to go to work. What are paid for these doctors and employees in this clinic, or maybe they only treat foreigners this way, but it follows from the opinion that they are not. Not even a single star can be awarded, but you need to submit a review and I do not recommend this clinic to even my worst enemy"
"Worst doctors I’ve ever been to. No empathy or understanding from reception. Can’t get an appointment without turning up and causing a scene. Spent hours of my life calling to get no one. Everyone tarred with same brush"
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