Ross Hall Hospital

"The surgery went well, the staff were lovely,food was amazing! Had to get a nurse to ask the builders to leave early so I could try and sleep after surgery. but woke up to a jack hammer. No rest at all."

"I attended the hospital for some scans and urgent surgery. My consultant was very knowledgeable and managed to squeeze me in for surgery within a week of meeting him. He also provided me with a great deal of informative about the procedure and my scan results. When I was admitted to the hospital, the nurses were all so lovely and helped me to get settled and calmed any worries I was feeling. The catering team were also so nice and provided me with very nice food. Surgery went very well and the nurses were very helpful afterwards. They responded to the call button very quickly and assisted me almost immediately. My consultant came back up to check on me in the morning to explain the survey in detail and how it went. They also comforted me when I was feeling sick after the operation. My only small complaint would be that there was works being done whilst I was in the hospital. This meant that I was woken up after not getting much sleep after surgery to drilling and builders talking very loudly. I would have appreciated not being so close to the works going on."

"The standard of care was outstanding from the day of my first consultation to complications after surgery. The nurses go above and beyond to be caring, compassionate and supportive. Care was quickly seen to and everything explained clearly and professionally. Couldn't recommend RH to anyone more. The food was lovely and the kitchen service / rooms were akin to a hotel. The staff couldn't do more to make you feel as comfortable as you possibly could. Special shout out to ward 213."

"I was in Ross Hall Hospital for a Total Hop Replacement. I was looked after amazingly well. All of the staff - from the surgeon and anaesthetist to the sisters on the ward, the nurses, physiotherapists, catering team and auxiliaries were all excellent. I was really well looked after and felt in very safe hands. The staff were so positive and very caring - no matter what the time of day, or night. They responded to the buzzer quickly and always entered my room with a smile, asking what they could do to assist me. I could not rate my experience more highly."

"Room was dirty and window was filthy see attached pics. Every time you flushed the toilet. think jumbo jet on take-off! Day of partners operation was great. Next day terrible tried to give my partner food she was allergic too. Did not seem too bothered when she complained. Spoken to like dirt from a senior member of staff. Staff then seemed scared to make any comment on this. Unreliable equipment being used to assess discharge potential. Staff unwilling to question this. Administration parts all terrible and far too much waiting around. I thought private medical was supposed to be like the gold standard of medical care! Go here accepting the fact you have skipped the queue and nothing more and you will not be disappointed."