St Kilda's Childrens Centre

"Rude midwife, with unexperienced assistant, unable to find the perfect place to take blood. They talk to you like you're guilty for their personal problems."

"Excellent, professional service from all the staff in the centre. The receptionist is so pleasant and welcoming. The midwives are spreading good vibes all over the place. Our midwife was very experienced, talked us through the whole process in detail and repeatedly to make sure we understood everything."

"The most incredible experience having my first child under the midwives and staff at st.kildas. They were always so informative gave me all the time and reassurance I needed. Friendly and kind, excellent birthing classes. I can’t thank them enough for their support and care."

"This is the closest children centre unfortunately I have to where I live and I have to visit for my son. the centre is okayish for children although you have to go through very narrow hallways to go to the back where activities take place. But the main let down for this centre is people in reception. They are very rude, unprofessional and not welcoming at all for new mothers. I understand you have to turn mothers away when sessions are fully booked but there is ways you can do without making them feel so disappointed they don't want to go back there anymore although it's for their children's benefit. I was turned away this morning from Play and Stay group as I arrived there 9.40 and I was told you have to arrive before 9.30. That's fair enough. Then as i was keen for my son to attend a children's group i went again around 12.10 for The Jelly Bean session. The lady at the group told me I was very early and I would have to wait at least 15 mins. I asked whether I could wait in the waiting area to be told not possible and I would have to wait outside. As I'm leaving to wait outside, this lady started talking to other colleague about me saying how I was there in the morning and she had advised for me to go back. I really didn't appreciate that when I am in distance to hear them talking about me and how I'm not getting timing right for sessions. That is really unprofessional and this centre manager needs to really look into this. It is simply unacceptable whoever you are or wherever you come from. I am just so disappointed I am considering to take my son to another centre further away although I shouldn't be feeling pushed away when it's a facility for the purpose of children services available in Romford. I would never recommend it to anyone especially when you are a new mother or a mother with a one year old child you are trying to help in his development, hence attempting using these services which are very limited to only 20 children per session. Not only service is limited but you have to deal with opposite to approachable, unhelpful and rude people in front desk."

"Not practical if u have a buggy yet it's a children's centre"