Watford General Hospital

"This is about the Maternity Ward Staff. Absolutely Amazing. I was admitted to hospital 39 weeks pregnant. I came in for a routine check, due to tightenings I was admitted. I was there for 2days and was moved around from antenatal ward, to delivery, to postpartum ward. I cannot explain in words how amazing my time was there. Staff in all areas were so understanding, they helped me when I was at my lowest, made me feel like "I've got this" I never heard any negative comments from staff there even when I was postpartum and needed help so kept pressing the assistance buzzer. They were all encouraging and I truly believe that's what made my postpartum time there so short, they really went above and beyond to help me. If I could I would give everyone who helped me a little something to show my gratitude. 100% hands down the best maternity ward I've been. I really hope they see this and see how truly grateful I am for all their help."

"It’s currently 4am. I’ve been waiting in accident & ‘emergency’ (A&E) for around 4 hours. Not sure how the hospital has managed to average 3.4 stars when people have all the time in the world whilst waiting to be seen to load up Google maps and give their honest thoughts on the hospital. As mentioned, I’m still waiting in A&E, and at this point I’m wondering if I’ll be seen today, tomorrow, or next week.. Update: waited over 8 hours."

"My elderly mother has had quite a few admissions to Watford General over the years, the most recent being after a fall which broke her hip. Both she and I have nothing but admiration and gratitude for the kindness and skill of all the staff at this hospital. The care has been exemplary every time. It is clear that staff are often working under enormous pressures including bed shortages and rude or aggressive patients and yet my mother has always been looked after very well and has nothing but praise for the hospital. She is a retired nurse, so she recognises good care when she receives it. We are very, very grateful to Watford General and it’s wonderful staff."

"Let me start by saying that I would have given no star, but for the helpful receptionist. Date of visit 16th February 2022. The Streaming nurse Cheryl and the ogre (not sure of her name, but her badge string had Mariam), both lacked the simplest etiquette and curtesy. Very rude and uncouth. Lacked human empathy. The beauty is we shall all be ill and in need of help so watch out for karma. I spent 4 hours in agony. They refused to answer any questions or pretend to be helpful. I thought they were terrible tilk I met Shrek on steroids. The doctor did not listen to anything I said and still prescribed the same medication that caused the reason I visited urgent care. I had to leave and make an appointment with my GP. What a waste of my time. Very horrid experience."

"I had an appointment at Watford General Hospital on the 7th October.I was there at 5.50am for appointment at 9.30.am I sat on a chair near WHSmith in the hospital. I was reading a book and in the corner of my eyes I saw a guy in WHSmith cleaning ,then bringing stock,checking,bringing newspapers.He was working non stop Not a cup of coffee...He was just running up and down sorting ,serving ...I just couldn't stop admiring how hard working he was. If it was his own business I can understand. Till 8 am that guy never stopped. WHSmith has got a very reliable,hardworking individual .Well done and keep up the good work."