ScS - Sofas, Flooring & Furniture

"There may be a lot of negative reviews - some of the customers could be just 'Karen'! Since I was scruffy and looked poor, no refreshment was offered whilst other customers got them. I made purchase anyway - Paul was reasonably helpful. Some may have rated this 4 stars but either way they are okay."

"In the 1st week, I would have given a 5 star. But like many others posting here, the material and product will fail and they will do little to help you. Buy from Amazon, buy from a small independent place, just not here. If you insist on buying here, they can take 30-40% off their price Good reviews are from those who have not had the product long enough"

"I bought a leather Sofa from this company in Dartford with Insurance, less than one year the Sofa had some protruding sharp furniture wood coming out of the leather causing damage to the sofa and unsafe to use. I called them to complain requesting for repair, they haven't turned up till date, i continue to call them weekly then daily but they make promises without doing anything. They have poor after sales services and the insurance is a scam, no guarantee for your purchase should you have similar experience so watch out."

"I made an order with SCS on a Saturday when I came home I was going through the reviews which alarmed me(they were about the delivery date) I therefore did not want to go through with my order as I was not satisfied with the company. I went back to the store on Monday and was told I am unable to cancel order as it's part of the T&C's which wasn't made clear when placing the order I then opt for cheaper sofas as my original order was for over £3000 made the amended and at no point was I told that there would be a difference in the delivery time bear in mind this was only 1 day and a half difference from the original order (including Sunday which isn't a working day). I have now received an email stating my order will be delayed by three weeks when placing the order I stated that i needed them by first week of February for my daughter's birthday. When placing the order the sales manager stated that order may be deliver before the estimated date he didn't mention any delays. I rang to cancel my order on this basis and was then referred to the store which wasn't helpful in the start with to be told I am unable to cancel the order but they can speak to the regional manager. DO NOT GO WITH THIS COMPANY they mislead their customers, give bad customer service and are not to the point with anything everything is done discreetly and they give false hope. I would never recommend anyone to go here - take your business to DFS as they are straight to the point with everything."

"Beautiful sofas and carpets, ticks all the boxes for beauty and splendour and fit. And the staff - very professional, likeable, and courteous - Larry and Sean were exceptional! I'd gladly recommend a visit to ScS again and again...and they've got great deals too."