Embassy of Denmark 55 Sloane Street, London SW1X 9SR

"Very cooperative and professional consular service. I was very impressed with how quick and responsive consular officers were. Not only they did their line of work ahead of time, but also contributed greatly to get it shipped sooner."

"Great experience in the Danish embassy to get my passport renewed. Had booked an appointment beforehand and was done with the whole process within 10 minutes!"

"The most incompetent, inefficient, rude, aggressive, hostile people work in this embassy. It has been 80 days and they are not able to process and return my passport. After 70 days i asked vfs to cancel the process and return my passport. Everyday i call vfs and they say it has been escalated with the embassy but still no reply. I had to urgently travel but vfs has not been able to return my passport. Today i called danish embassy and found the real reason for the delay in the return of my passport. After waiting 40 mins on the phone the most rude, impolite, hostile consular officer picked up the phone. He said you people are impatient and you keep on calling and emailing us so get off the phone and let me do my work so everyone can get their passport back. I do not have the time to look at individual applications so get off the phone. The incompetent officer should realise I wouldn't be calling in the first place if they had returned my passport in the last 80 days. If they do not have the capacity or capability to process visas stop taking the applications in the first place and how much time does it take to return a passport where the application has been cancelled? Height of incompetence."

"I applied for a visa in October and its December, I still haven't got my passport. A passport is an important travel document I need it and I can't seem to get to anyone at the embassy. This is beyond terrible service. I am so desperate for my passport. I was told to wait maximum 45 days but it's gone past that."

"Worst of the worst. I have never written negative review in my life but they are giving me the nightmare that I have never experienced as a customer. Vfs said they can prioritize my visa application according to departure date. I have submitted my visa application over 40 days and still not heard anything back. My holiday, flight tickets, hotels are all wasted. The embassy doesn’t pick up phone call and never replies my emails. Now I just want my passport back. I have filled in withdraw form (which they kind of force me to) but they are still doing nothing. I don’t know when I can take my passport back."