New Zealand Visa Application Centre
66 Wilson Street, London EC2A 2JX
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
Reviews
"I sent in all the relevant documents for my E Visa and received notification that the documentation was approved and to pay the £24.00 Service Fee. I called to confirm the money had been received and had a verbal confirmation. That was on the 19th December 2022 I am still waiting for my E Visa and no one is picking up the phone, only to be transferred to the repeated recorded message that your call is held before being terminated because you have exceeded your waiting time, dreadful service. Is this an independent organisation or is it run by the NZ Government?"
"Sent my documents for transfering my eVisa to my new passport. They processed everything super fast and even called me to give me help and instructions. Thanks a lot :)"
"Automated message stated “someone will be with you shortly”. Another automated message stated “the extension is currently unavailable”. This process happened twice the automated message stated “you have exceeded number of attempts” then the call is terminated! I only made ONE call. Terrible customer service. I would give zero stars if I could."
"There was no one who can help about visa application. The lady said they do not have access to any application. Another problem was the appointments time.I did booking and they said all have to wait in a queue to enter the office. I been there more than hour, just waste of time without any result !!! Sorry and upset"
"I once applied in your office at it was very fast and customer support is very nice. Managed to answer calls and quiries. That was two year ago. But now.. Your automated answering machine should really be updated. It keeps talking about Sept.2020, and lockdown of last year. UK is not on lockdown anymore and at least resume your call center support so someone can answer quiries rather than waiting for a reply through email."
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