Willows Veterinary Group - Willows Veterinary Hospital

"We have our two senior dogs registered at Willows Hartford, all the staffs are kind, helpful and caring. For the one stayed in the hospital in his last few days, we were informed of his condition every morning, the treatment plan was always discussed with clear explanation, we were very grateful to have a few hours staying with him at home before farewell him and say goodbye. The staffs were so caring about our emotion, including the other dog, we didn't need to worry about the bill on the farewell day and they would assist to process the insurance issue, this is really a big surprise to us. We are very grateful to have chosen this Vet for our two lovely dogs after moving to the UK."

"This review goes to all the staff at winsford and Hartford surgery...A Special thank you to Rhys and Olivia. We are all so grateful for the care and compassion you showed, not only to Kc, but to us too. You have given him the strength to fight back. And we're pleased to say, he is back to his old self! Eating, playing with us and his toys and acting like a 2 year old again! It's his last day of meds today so he will be pleased with that! With him being 15, we weren't quite sure what the outcome would be. But, thanks to you all and Kc's aftercare, we have our family back together and couldnt be happier! Thanks again, we are forever grateful xxx"

"Sadly I had to take my eldest cat, Pixel, to the vets because she was dying. As sad a situation as that was/is, the empathy, sympathy, caring on the day was incredible and gratefully received. I was never rushed, all queries were met with clear answers. They were just so good. The following week I took my 2 younger cats, and again, the treatment and experience was wonderful and helped set my mind at ease very quickly. The younger 2 are fine and happy, and as we left the staff were again very good and respectful about Pixel passing the week before. Upon collecting her ashes I also saw that they had left a card too - thank you so much :) So to sum up, first visit while sad was dealt with as well as I could hope for, and the following visits with the other 2 were just as good and thorough. Thank you guys :)"

"What a fab vet practice - long opening hours and such great staff. Sasha and Simba love you too. Thanks so much for taking Sasha to look round several times to calm her down. Fab practice."

"Thank you so so much for looking after Dinky for us and carrying out our wishes to send him to heaven. Andy and the lovely nurse was so attentive to our and Dinky’s needs. 100 percent Thankful x"