Mint Dental Centre

"I've been with this clinic for 3 years. I've just moved to another local dentist as the overall service is disappointing. The reception team don't seem to have the capacity to provide a consistently smooth service. Potentially too many patients at the clinic. My experiences with the actual dentist and treatment provided has been good but is let down by the logistics of the practice. My feedback to Mint Dental Centre to improve the overall experience: - The Phone Call (automated system too long and never leads to an answer). I know that the reception team always call back but there is a problem if you can never get through when calling. Why have the option if it isn't possible? - Unable to book follow up / next appointment on day (I tried to book next appointments in practice following treatment but was always told that I would be called at a later date, which never happened). I would like to be able to book that in straight away or actually be contacted six months later rather than having to rely on my memory to arrange. That would make a big difference. - Wait times (last time I was in a lady had been waiting for an hour to be seen). This might be tricky if there are too many patients and not enough staff."

"It was my first time here last week. I love the effective communication from when l registered online for an appointment as a new client until l actually attended my appointment. Getting there, they are so organised. The reception was fantastic. The dentist who attended to me was very professional. They are doing a fantastic job."

"This centre is always busy, but every time, I get treated with the best service. The team makes you feel welcome and is there for any questions. They have greatly improved their website, and booking appointments became much easier. Every question I have will be answered, and they take their time to explain every step. I can only recommend Mint Dental Centre!"

"Amazing friendly staff and the dentist explained everything pretty well. I receive a call reminder a day before my appointment and it was very easy to set the appointment. Will be back here for sure! Thank you Mint Staff! :-)"

"Booked an appointment 2 weeks pre wedding. I pointed out to the hygienist (Carol) the parts of my teeth I was self conscious about and she informed me it was not staining as I had thought but worn away enamel. She kindly added 20 mins to my appointment time so she could carry out additional work on top of the service I had booked in. I now feel confident in my smile for the first time in a long while. Can’t recommend enough"