Broadside

"Living here was a nightmare. I've genuinely never lived anywhere so problematic and stressful. You're surrounded by noisy building work from 6AM until the evening, you can't open any of your windows as dirt and dust from the building sites make their way into your home. The air conditioning didn't work and nobody ever came to fix it after multiple requests, so summer was unbearable as you can't open any of the windows. Our balcony door also didn't open either as they built some kind of divider board on the ceiling right in front of the door which resulted in us being locked in? The 'free' included internet literally doesn't work so you end up having to source and pay for your own internet provider. Only one of hobs on the 'induction' cooker/stove actually worked so cooking was incredibly difficult (nobody ever came to fix this either after multiple requests) so I resulted in eating out most evenings. Nicely decorated apartments but the building is quite obviously built in an incredibly rushed and thoughtless way. Nothing works! They refused to give me my full deposit back because of 'damage' and cleanliness to the apartment. In which the 'damage' was caused by their own staff member who came over to attempt to open our locked window which just resulted in them damaging the wall and not actually fixing the window. I hired a professional cleaner to clean once I had moved out, but it still wasn't clean enough. I later found out this was due to 'footprints' in the apartment which were made once we had moved out of the apartment by Broadside staff doing viewings and people viewing the apartment. After a year of living there they tried increasing our rent drastically despite all of these problems and them being fully aware of everything wrong with living here. I thought I had escaped Broadside but recently discovered they have been back in touch TWO YEARS after I have moved out trying to chase a bill in which they can't even show any evidence that I actually owe any money for. It seems as though its completely made up. The breakdown makes no sense whatsoever and they can't explain it even when I ask them to. They also never spelt my name correctly once in any of the emails, so it has been going in my 'spam' folder as it isn't addressed to me. One week had passed as I dont check my spam folder very often (why would you?) and because I hadn't replied instantly, they threatened legal action against me. Everything about my time here and this experience was completely unfair and I feel like I was treated horrendously. (After I signed the contract and they took my money of course.. they're perfectly pleasant during viewings before they have your name on a contract and your money.)"

"Nice communal areas and apartments but the wifi Ivan be a problem if you work from home as it cuts in and out randomly. Also my main grievance is the company used to manage utilities (Community Utilities) you pay around £35 a month for a meter which in some months is more than the utility usage. With the energy hike for 1 person you are looking around £120 a month. Currently there is building work either side which has a lot of noise disruption and both developments Tower over Broadside so expect darks apartments once completed."

"My experience so far with Broadside has been excellent - I move in next week! Zvi has been amazing, super friendly and gave us lots of info on my viewing and via email throughout the whole process, very quick to respond to any queries! Monika also was kind enough to show my flat mate around on a weekend and she again was super lovely and gave us lots of info. All in all, so far Broadside feels like it’s going to be an amazing place to live and the team have been really helpful. Can’t wait to move in!!"

"Such a great place and good group of people. I lived in broadside last year and moved out. Now it is time for me to find a new flat, I didn't hesitate to move back. I even don't need to book an offline viewing because I know how good it is. The furniture quality is good. Security is good. Also good location to everywhere."

"The experience from start to finish in broadside was amazing I would recommend it to anyone. The flats are gorgeous with lovely furniture throughout and furnishings in the building. The flats were always quiet even on weekends, you could never hear through the walls. Steven was great showing us round and always there for a chat when you bump into him. Jess was also amazing with managing the property and happy to help if needed. The staff throughout the site and concierge Monika was always super friendly and again would help with anything if needed. It was an amazing place to live and will be missed!"