The Ainscow Hotel

"We are here right now in room 325. This room is so very noisy, I admit they cannot avoid the noise outside but due to ill fitting windows, the traffic noise is ridiculous. The whole place creaks, wherever you walk, as does the room upstairs! The bed tends to drag you to the centre, a sign the mattress is never turned, and they are single beds pushed together. There are cobwebs everywhere, and easily accessible to clean, but clearly don't!! The furniture is very tired and uncomfortable. There is some kitchen units but not one glass should you want one to use? 4 cupboards completely empty... very strange? This is the 3rd time over a lot of years we have stayed here, and due to the decline in general maintenance it is absolutely our last EVER stay. When a hotel charges £120 a night on top of nearly £15 a night for parking, there has to be a certain level of upkeep, this Hotel is clearly running on its old reputation and no longer cares for the standards. Pure greed!"

"Decent location, not too fancy, but it does the job considering the price. If you're claustrophobic, please ensure that you do not book a room with the window. The location is great, 10 minutes walk to centre Manchester. The hotel is quiet, and the bar area is open 24/7. Worthwhile"

"Absolutely horrible place run by incompetent, ignorant, unprofessional staff who are liars on top of it all. Don’t be fooled by photos, the place is nothing like they advertise it. Very dated furniture with stained carpets and bedspreads. The room we booked was freezing and although “management” were aware of it, they didn’t want to offer us alternative, until we said that we are going to book another place( in the middle of the night, as we checked in after 10pm). The alternative that was offered, wasn’t suitable, as we booked twin and were offered double, although there was a sofa bed, which has seen much better times. Wouldn’t sleep on that. When we left, staff assured we will get refund and confirmed that the room wasn’t suitable for stay. It’s a month and a half gone by chasing them and being promised for refund to be processed, only to come to the stage where staff started blatantly lying , that we actually have stayed at the place and won’t get any money back. Honestly, don’t know how they can get such a high ratings as they are absolutely terrible. And customer service is non existent. There are hostels that have much higher standards, quality than this excuse of the hotel. Pity there is no option of not giving any starts, as they don’t deserve even one star."

"Great hotel with parking, a great spot within close enough distance of the main areas of Manchester. Paul and his team doing a sterling job looking after their guests. The breakfast is excellent and always on point. Well worth a visit"

"This was my first time staying at the Hotel and this was booked via my business portal. I thought why not, let me see what its like. The booking mentioned free breakfast which was one of the reasons for booking this hotel as I thought why not try a new place? Upon arriving reception hadn't noted me down for breakfast so I informed them via my booking it is there, this was acknowledged at the time but I think due to the timing of my arrival (it being late and me tried after travelling) I assumed the breakfast charge was taken as a security deposit. Personally I think breakfast could be better, have better variety and offer more, if I had the choice again I wouldn't go for it again. (Breakfast is £12.95) The rooms were decent sized and spacious. However, that day was incredibly hot and I had no choice but to open the windows but there's a lot of noise in the area and you can hear the traffic which was annoying. Also, there are no fans in the room, with the weather we have had recently I would've thought this would've been included. Moreover, when discussing my issues they were not actioned and brushed over. Parking was around £14.50 per night which in my view was expensive for an overnight stay only. Most places would subsidise this or reduce payment charge.. Overall, with the other hotels in the area, I wouldn't stay here again, going on the basis of comfort and value for money it don't meet my requirement. With the other hotels in the area that are priced similar I've had a better experience and received more."