Weaste Hotel, West Manchester

"booked family room for family members and myself early Feb. Find it hard to believe some of reviews I've read. Yes it's a budget hotel if you want 4 or 5 star service then book appropriate hotel. We found your staff polite and very helpful inc arranging taxi for us to get to old Trafford for match. The room was warm, clean and more than satisfactory. Thanks for a really nice break will use hotel again, travelled down from Newcastle so nice to find comfy beds.."

"hotel is falling apart tv was smashed window was broken (no handles) shower did not work ,and about 4am groups of people was playing load music slamming doors. After asking for a refund I was told no but the owners were in the lobby at 10pm counting stacks of cash. I wonder what eles goes on in this hotel. stay away"

"Just stayed here for the weekend with my son I was concerned after reading reviews however I couldn’t disagree more with the negative reviews rooms were lovely and clean and very well heated staff were really helpful and polite the beds were very comfortable we will definitely be staying here again great value for money"

"I Felt it is one of the best hotel we can choose. It price is also not too expensive while comparing with other hotels. The service they provide are also remarkable"

"I would personally like to make a formal complaint for all the individuals which stayed at your ‘hotel’ last night for a number of reasons and concerns. Please see all paragraphs below to understand our disappointment and to picture our stay at this place. Firstly when walking through the entrance we were not greeted in an appropriate manner, while trying to get the information on our rooms and ask questions we were invited into a Facebook video call with 4 other men without our consent, while having to hold heavy cases and travelled 3 hours to stay at your hotel. Secondly we found the rooms, the carpeted stairs was disgraceful and coming up in areas this would have been serious If myself or any of my friends had a trip due to the lack of maintenance Thirdly, we then found our rooms which were absolutely appalling these were “damp” “covered in black mould” and one wall even had bodily fluids on it. This was seriously dangerous and detrimental to our health, one of your guests suffers from a serious chest condition which could have led to a serious outcome due to your lack of standards for your guests. Toilet roll in bathroom had “blood” on which absolutely mortified us due to any diseases carried, furthermore when looking behind the bed found a cardboard box for tin foil this was a serious worry for us and utterly shocking. There is no staff for safety on a night. The door is left unlocked and the bedrooms have only a manual lock and no electronic locking systems in sight. This must be against your safety policy surely. If this could be attached that would be great In Room 17 the fire alarm is ripped out of the wall which is severely dangerous and with no staff could easily lead to loss of life!!! This surely must go against your fire regulations There is many more points I could state and I will if needed, all my friends and myself would like is to receive the money we wasted on gaining such a terrible experience. If this is not given then other authorities will be contacted and legal advice will be taken."