Hyatt Regency Manchester

"Be careful with the misleading cancellation policies. For a one night stay, there is no point in cancelling, even if you haven't been charged. They won't do anything about it, they will say it's a "good will gesture to guests" to be allowed to pointlessly cancel a booking"

"Attended an away day here, which included a session on carbon literacy. And on the topic I was a little baffled that hotel procured glass bottles of Kentish water, a far inferior product to the, Lake District sourced tap water in Manchester. I appreciate this is profit seeking business but why serve hard water from the other side of the country? Also disappointed by the use of disposable cups. Catering and other facilities were otherwise great."

"Lovely room & communal areas. Toiletries were of a high quality & tea, coffee & bottled water was provided. Staff reasonably friendly though a bit robotic. Unfortunately let down as the nearest car park is a good 5-10 minute walk away (no fun in the Manchester rain with luggage) & the hotel doesn't have an arrangement in place to subsidise the £12/day charge - a poor show considering the accommodation cost. Paid £212 for one night, which is punchy considering the hotel's at least 15 minutes walk to Town & when considering more central hotels. The biggest disappointment was that Hyatt take a £50 'Deposit' on check-in to cover breakages (something no other Manchester hotel I've stayed in has ever done), it actually comes off of your card & (after checking) takes 7-10 'business' days to go back. What on earth is that about in the age of immediate payments?! 3 or 4 days fair enough but over a week since check-out I'm still waiting. For a hotel like Hyatt it's not good enough & service score reduced to 3 stars for that reason. Would not use them again in any location because of this, but particularly not the Manchester one as pricing is poor considering the location & less than ideal parking situation."

"Rooms were very good, there was plenty of parking around the hotel and the breakfast was absolutely fantastic. Staff all very friendly I will coment that I think the price of our room was a touch on the expensive side comparing to similar hotels of that standard, we will be happy to stay here again"

"This location has two Hyatt's the Hyatt House & Hyatt Regency. Offers free breakfast, the Laureate restaurant is excellent! The rooms are beautiful and large. We stayed in the Bed & Breakfast part of the Hyatt House room 1316. The rooms were up to date and very clean."