The Radio Doctor

"Recently took my 2021 Lexus GX back to Radio Doctor as the V-Line I had them install quite working after 2.5 years. Eric took it upon himself to personally find out what happened, and worked directly with the V-Line company to troubleshoot and update the systems Firmware. Now it works beautifully again. Eric would not take any compensation for his time and effort even though my unit has been out of warranty for over a year. You simply can't buy better service and support then that. He's only concern what that I was happy! Thanks again Eric!"

"I stopped by yesterday to shop for a new car radio. Salesperson was with customers and said it would "be a while." No greeting, no offer to help, just a blow off. Noone else was there to help, so I left. A lot of people refuse to do business with companies that do not treat them with respect and prompt service. I am one of them."

"Great place to go! They have worked on many of my cars and did a great job! Much better customer service than Flynn Audio. If you are looking for quality and well priced come to the Radio Doctor!"

"They dont have any parts or radios in store to install. They yelled at me when i came in the store they don't sell stereos. Please treat people better."

"Overall I've had excellent experiences here with their warm staff and fair pricing, even with my difficult European cars! It is definitely a "family" style business so while the level of professionalism isn't what you'd expect from a "franchise" style, your kindness and respect is recognized and rewarded significantly more in the form of returned kindness and respect. Another related difference is how they handle their quotes. If they quote you an hour to diagnose something but they are able to figure out what's going on without taking things apart, I've had the quote significantly reduced or waived altogether. On the other hand, if a repair or installation ends up taking significantly more time than originally expected, they will rightly charge accordingly. Given the "custom" nature of a lot of their work, it is VERY important that you specifically request to be contacted for approval prior to proceeding should the original quote change. I was impressed by the owner's ability to handle his business as well as he does while clearly having his priorities straight in that he appears to always be a phone call away from his family. As an aspiring entrepreneur, this is something I am more than willing to have patience with as it is something I very much respect. Bottom line: as long as you are kind, respectful, and communicate your needs to them, I am confident you will have the excellent experiences with them that I have!"