Green Front Furniture Inc

"The customer service is as bad as the reviews suggest. When I arrived the store was virtually empty. I saw sales people, but no one offered to help me. After about 30 minutes, I went to the front desk to inquire about assistance, I was told that I must have "snuck in" which is why a sales person wasn't assigned to me. Insinuation: The lack of service was somehow my fault. Eventually, I was given a salesperson to work with. After selecting a sectional and fabric, he promised to send me pricing the next day. After waiting 6 days and emailing him, I called the store to see if someone else could help me. The person that answered the phone had a tone that suggested I was bothering her. When I explained the situation I was told that my salesperson has been busy. I understand being busy, but I recall the store was virtually empty when I was there on Sunday and it was now Friday. How busy could he have been all week? I again asked if someone else could help me. I was then transferred to a gentleman that was even nastier than the woman that answered the phone. I was honestly perplexed. I was treated like I ran over their dog. After pointing out that the rudeness was not necessary, the gentleman hung up the phone on me. When I called back, twice, the phone went into voicemail. They clearly have caller ID. This was by far my most bizarre customer service experience ever."

"They have very nice quality furniture, we were greeted when we came in. The stock was a bit scattered, and it was not easy to see how things were organized. When we finally found what we were interested in, we could not find our salesperson. They paged him when we were ready. We waited over 20 minutes, and then we wound up leaving without purchasing."

"We ordered a soft from this group. There was a stain on the sofa and the distributor and Green Front both claimed that the other was at fault. As a result, we have a sofa with a stain and we have to figure out how to fix the stain or have the sofa recovered."

"Total waste of time rude sales people, don’t waste time rugs are better at Marshall’s. No discounts trust me. I called ahead and was told misinformation. Waste of three hour drive."

"Our sofa set arrived today 8/11 and it was exactly what we ordered. The delivery people were extremely helpful and worked with us. They get a 10 on the service since we thought the set was opposite what was ordered but talking and listening it was determined the set is correct and double checked by measuring. It was so confusing but they did a great job in listening and helping. We know have a wonderful sofa set L shape. The staff at Greenfront are great people and very responsive. Thumbs up for them. Need furniture go there for the best service and price. Thank you for all the help. We even drove to NC and their price was higher than Greenfront. So we definitely checked manufacturers."