Pizza Hut

"I came here for dine in and ordered 1 large pizza and breadsticks and the cashier quoted $40. This alarmed me and I then went on the app, ordered the same exact meal and it was $20. I then asked the cashier to confirm the location and I placed. 20 min go by and the cashier walks up and asked where did u order again and he said sorry I told you the wrong location. Had to carry two starving kids put them back in the car, drive 15 min to the other location and finally got to eat cold food. Awful experience and honestly, the workers don't care. I prob will never come to this location ever again. Horrible service"

"Oh boy... We were once avid every-Friday Pizza Hut goers when we lived in Michigan, and were going to resume the tradition here in Virginia, but paying almost $50 for cheese bread and a medium pizza that wasn't very well prepared is not exactly going to motivate us to come back here. A Friday nite around 6:00pm. The place should be pretty full, or at least reasonably popular, we would expect a wait of some kind. Nope. I guess many others have figured it out before us. One other table had customers at it. Maybe the company no longer holds franchisees to the same standards they did before, perhaps it is poor territory administration (extremely poor), but other than the dining area being clean, this place was a disaster. And when i had to go in search of plates as we were given two bread plates to accommodate cheesy bread for two, salad for one and pizza for two with no one checking on how we were doing, i had the opportunity to look behind the counter - the employees were pathetically disorganized, as did appear the area. I can't see the franchisee generating enough cash flow from the apparent absence of business to pay the bills - perhaps this was part of the formula to increase the prices to near idiotic for that which they were providing, but with product this "marginal" ("marginal" was a compliment in this case), people will learn from one or two visits not to come back. With options like "Jen's Pizza" just a mile or two north, though the atmosphere isn't as pretty, the value for your money is far batter. I just don't get it. When it came time to pay, my wife took the receipt to the register. Being a controller (a kind of high level accountant) she first studied the bill to verify the items, and with a correct itemization noted that sales tax was on the bill, coming to a total just below $50.00. At the counter the gentleman who rung it up told her that including tax it comes to $58.xx. It took several minutes of arguing with him and his asking her to just pay the higher amount to avoid delays before they backed down, even AFTER her showing him the line item tax charge!!! His argument was that if the register said it was $58, then it was $58.This isn't a very good way to increase profits either... Well, what i can say good about this restaurant is that if you want a place with no wait on a Friday nite, it's the place to go. Oh - the cheesy bread was tasty, but did not appear to be made with the nice thick bread it once was - this bread looked more like it was bought from a local supermarket. What really disgusts me, having had franchise experience with another company, is the lack of action from corporate. Apparently they no longer care about the other franchisees as they are allowing this place that is horribly run to corrupt the image of the company nationwide. Despite the old joke of "We're from corporate and we're here to help" being one of the three great lies, these people (the franchisee) NEEDS help from people who know what they are doing, and that is supposed to be the franchisor, even if regrettably that help after exhausting all other options is to help them out of this business."

"I ordered delivery at 6pm with a quote of 55 mins only for it be delivered at 8pm Cold ... And the manager wanna pretend it's not when it's clearly visible .. Then to have to come pick it up and it gets remade wrong and they only offer $15 credit for my next future purchase .I have always been a fan but no any longer. The door dash thing is not working go back to having your delivery because it only made this situation worse Update 8:45 I have finally got my correct delivery order that I had to go pick up myself."

"Last night I ordered drinks, fries and 2 melt sandwiches. The food came on time and was very delicious. The driver was very polite and nice. Would order anytime from my Pizza Hut. Thank you for a great dinner."

"we went there last weekend at the powatan location called 371-1111 and the clerk was new and was very helpful in explaining the various deals @ the time. We ordered a pizza w hand tossed crust and went to pick up @ drive thru. The girls were having a fun time while working and it was a positive interaction. The pizza was FANTASTIC !! Ty for the service & will be back. God Bless"