Oasis Clinical Counseling Services
7870 Tidewater Drive, Norfolk, VA 23505
Location & Phone number
7870 Tidewater Dr Suite 206 #418, Norfolk, VA 23505, United States
About the Business
Oasis Clinical Counseling Services is a leading healthcare institution located at 7870 Tidewater Drive in Norfolk, Virginia, United States. Specializing in clinical counseling services, Oasis provides a safe and supportive environment for individuals seeking mental health support. Our team of experienced therapists and counselors work diligently to help clients navigate through life's challenges and achieve emotional well-being. At Oasis, we are committed to providing personalized care and tailored treatment plans to meet the unique needs of each individual. Visit us today and take the first step towards a healthier, happier life.
Photos
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Reviews
"Great service but bad business! This agency charged me in 2022 for copays dating back to Aug 2021-Dec 2021 totaling in an upwards of $500 that were never disclosed any form of copay until the new year of Jan 2022 and moving forward from that point of time. Never asking for a card on file until Dec 31, 2021. Then, stating I had an upwards of 10 unpaid copays during Jan 2022, with no notification about of the past copays until March 2022. During the notification in March, the agency charged my card on two separate days for an upwards of $500 dollar, without my permission. The first charge was without notification on March 1. Furthermore, on March 2, in speaking with with the Clinical Director, Miranda Dennis, she stated at the end of our conversation that she would not charge my card and my account would be closed. A second charge appeared but during our phone conversation. Again, they did not have my permission to authorize that transaction and per Ms. Dennis' statement I should have not been charged, especially after they never gave me a chance to make any kind of arrangements. After ending that phone conversation and seeing the unauthorized charge immediately after the phone call, they would not answer my phone calls and quickly closed my access to my account online. After trying to rectify the situation, I was told my "emotions where high", while they did not take responsibility for their failure in communicating or collecting any form of copay at or around the time service but asked for it several months later all at one time. Then, they tried to put the blame my insurance company for "being backed up".This is very disheartening that individuals come to you for help and are ended up being treated like they do not matter causing more trauma."
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