Ridgeline at Rogers Ranch Apartments

"I have lived here at Ridgeline at Rogers Ranch Apartments for just over two months and I absolutely love it here. The community here extremely clean and quite. The office and maintenance staff are always helpful and willing to help when i have a question and or concern. ps. i love the events and food trucks that they host, always something going on here at Ridgeline......"

"Kaci was wonderful! She got me into an apartment in less than a week! She made my moving experience very smooth with no stress at all. The office staff is very friendly and accommodating. I love my new apartment and would recommend Ridgeline Rogers Ranch to anyone."

"Moved out thankfully. The front desk told me many times that they were going to clean the pool. I submitted tickets requests. The pool has mold all around it with bugs and bees. That's just a disgrace. The washing machine and dryer never clean your clothes. They always had a foul smell after washing. Kia cars getting broken I to all the time. The dog park is always dirty and grotesque. The gates are another problem The front desk management is not up to par. Breeze ways never swept. Att issues throughout the first floor apartments. Section 8 apartments across the way. Managmt does not care about safety.t he safety guy is never around at night. If you call him, he is always at another location. Road bike stolen from the balcony. Cameras never sent worked. The management spriced up a ton of fees on my move out. I have video of the entire apartment super clean, and still they add on charges here. I do not recommend this complex."

"Love the place and Megan in the office is super helpful! The only con I've found here is some of the streetlights at night constantly flash instead of just staying on. Update: They decided to almost double the price of the valet trash. To "ensure continued reliability and quality of service". It's not that great of a service honestly. The trashcans are so small you can't really fit more that one trashbag and if you put the bag beside the can because it won't fit, you get a call from the front office so they can tell you that if you do it again they'll fine you. So the trash service I already pay for is incapable of picking up more than one bag."

"For the price they are charging, this place is not worth it if you are looking for a safe “luxury apartment”. They have constant car break ins. The gate is always broken and it took them a year to fix the the gate remote. The pool is dirty and always has bees around the side. When we moved in, the kitchen was not thoroughly inspected and there was a disgusting stain that was left by the previous tenant. The traffic at 1604 loop is horrible and you can hear it if your unit is by the highway. The property manager is a keyboard warrior and needs a lot of work in talking with clients. She has no sense of what customer service is all about. After getting our unit professionally cleaned she is still charging us additional fees on top of keeping our security deposit because she said my cleaners did not do a good job. Property Manager Reyna claimed that she is just doing her due diligence and it’s not up to Ridgeline standard when we left the unit. Well, is she saying that moving into a disgusting kitchen part of Ridgeline move-in standard? Or did she failed to do her job as a Property Manager to check to make sure the unit was clean before we move in? Obviously there is no consistency in her work here. She won’t admit it, but she will penny charge you for additional $70. I also forgot to mention, we moved out two weeks early and she waited a week to schedule my move out inspection. I had to email her twice to make sure we get a date right away since we don’t want the unit to sit empty for long. I’m all about customer service and a safe community and we did not experience this with Ridgeline. I do not recommend this place if you are looking for a good luxury apartment experience."