Desert Imaging
122 West Castellano Drive, El Paso, TX 79912
Location & Phone number
122 W Castellano Dr, El Paso, TX 79912, United States
About the Business
Desert Imaging is a leading medical institution located at 122 West Castellano Drive in El Paso, Texas. Specializing in diagnostic imaging services, our team of expert doctors and healthcare professionals are dedicated to providing high-quality care and accurate results for our patients. With state-of-the-art technology and a commitment to excellence, Desert Imaging is the trusted choice for all your medical imaging needs. Visit us today for compassionate and comprehensive care in a comfortable and welcoming environment.
Photos
Hours open
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 9:00 PM
Sunday:
Closed
Reviews
"I really appreciate the customer service I received when I requested a records transfer on the phone. She was so helpful and there was no charge. I really appreciate being able to get this done without a headache!!! Thanks Desert Imaging!"
"I arrived 15 minutes early for my 6:30PM appointment. However, I was not actually called until shortly after 7. The MRI tech Andrew did a great job of keeping me calm (first MRI) and explained everything well."
"Horrible experience. I have been here before several times and never had an issue. I won't go into depth on everything that happened. And this review is being written since Joe the manager never got back to me to rectify this situation. First off while waiting to get an MRI all the techs were standing around talking bad about one particular tech and stating how they are not comfortable using certain injector machine in front of patients. They were also cussing up a storm. Second I was not handled properly by HIPPA and OSHA standards one particular scenario I will not put in here due to the nature of what was done. While laying on the machine they did a practice run with a new injector machine didn't go as planned everything spilled all over my arm, the male tech then proceeded to remove my IV and reinsert it in another part of my arm without my knowledge and did it without gloves. My vein since the machine did not work properly or like they stated in their Convo they were not comfortable using ruptured and the contrast traveled outside of my vein. I could feel it all. After the MRI machine stopped my IV was yanked out of my arm once again by the male tech with no gloves and blood splattered all over the machine instead of taking me back to the chair to remove my IV. As soon as I was walking out the door another lady was being brought in. When did they have time to disinfect everything correctly? She was in the door as I walked out. These are just a few issues that occured . I recommend going to UMC or DOI. I have MRI's done every year since I am a high risk breast cancer patient and I have never experienced anything like I did at this location. This is a concern to me for myself and others especially when bodily fluids are involved and no gloves being used at all."
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