CCRM Fertility of Houston (Main Center)

"I think this company gets over on people ignorance. I will say this company is only out to get money and they make recommendations that were not needed. So one of the main vitamins a women needs during Ivf cycle is vitamin d. never once did the doctor ever look to see that my levels were super low and would hurt my egg quality. There was a large number of unnecessary visits required. The doctors are never there or at least they always have something better to do. The treatment plans are aggressive and don’t even give your eggs time to mature. When I order my medication I Purchased what they told me which was well over what I needed. I ended up tossing half of the medication out and I still have some now I spent 10,000. When I went in for egg transfer the new doctor was rude and acted like he was ready to go. There are a million reasons for why u shouldn’t use this company. The worst part is I truly felt alone and told the team I was experiencing major depression. The team told me that is not the doctor job to help with the depression. Please guys if you are reading this pick someone Else and don’t go with aspire that company is just as bad. That got 20, 000 dollars and they are still asking for money. Even though charge for things that didn’t happen. Ivf is only company in the world that makes the patient pay for failure it’s like the 9th cycle of hell. Ccrm is a hellscape where the doctors walk around in nice 1000 dollar shoes and prey on weak people."

"McKnight is a nightmare. Switched to Hickman and had heard great things, even worse. He made me feel like I needed to see an ER. They killed my dreams of being a mom, I cannot face even going to the Dr now. McKnight however will greet you with her Audi cup in hand and give you false hopes to get your insurance payout. Scam artist at best and insensitive."

"The level of disorganization and lack of attention to detail at this clinic is extremely concerning, and quite frankly unacceptable. Personally, I would not trust them to perform any kind of procedure on me, much less something as serious or as a fertility treatment. As a clinic who is in the business of offering fertility treatment, I would (at the very least) expect this operation to be managed properly. I witnessed a sister of mine go through *multiple* appointments where she was given incorrect information, followed by the staff miscommunicating and overlooking important notes on her medical record. The clinic’s absolute negligence lead to a mistake during her procedure which severely decreased her chances of becoming pregnant during the process. I am appalled for her. God willing this clinic puts a halt on performing anymore medical procedures irresponsibly."

"I regret to say that my experience with CCRM's egg retrieval process was extremely disappointing and fell far short of my expectations. Firstly, the entire experience felt impersonal and purely transactional. Despite my initial excitement to work with Dr. McKnight, I was disheartened to only meet her twice throughout the entire process. Even more alarming was the fact that she didn't perform my procedure, a fact that was never communicated to me beforehand. Imagine meeting a male doctor the day of and feeling very lost, confused and alone. Furthermore, the lack of interaction with my assigned nurse (we only communicated via phone) left me feeling like a complete stranger at every visit. In an experience as sensitive and emotionally charged as this, the absence of a personal connection only added to my discomfort and sense of isolation. I took the time to express my concerns directly to Dr. McKnight through a letter, urging her to take necessary steps to prevent other women from experiencing the same sense of detachment and frustration. Every woman deserves a supportive and compassionate team during such a vulnerable journey. As a result of my negative experience, I have made the decision to transfer to a different network for my fertility needs. I eagerly anticipate working with a team that prioritizes empathy and understanding, qualities that were sorely lacking in my time at CCRM."

"Not even sure where to begin on describing my experience with CCRM. They made what is usually a difficult experience into a fantastic one. They are top tier at communicating effectively, and acting quickly on delivering results that we so anxiously have to wait for in IVF. When you go to CCRM, from the very beginning you can see that you are in the BEST care possible in this industry. The front desk staff, all of the ladies who care for us in the clinic, the surgery center staff, my nurse Judy, and of course Dr. Hickman are the reason for such an amazing experience. If you are in need of a fertility clinic I would highly recommend CCRM for industry leading care."