Lowe's Home Improvement

"Had exactly the Scott’s fertilizer I needed. Cashier lady was very friendly, I love real human cashiers !"

"When ordering product for delivery they are not very clear they use a third party vendor. Paid huge delivery fee for same day delivery. It did not show the third party vendor would not help me. I contacted the store and they were resetting the delivery for the next day for me. Next I know I get text at 8pm saying my delivery is on the way. That’s very poor service for the amount of money spent on lumber to get delivered."

"The store was clean, and the staff in the paint department were helpful. The elderly lady at the self checkout was not helpful and even her being a little rude to a gentleman wanting his veterans discount. She told him she couldn't do it but he can do it himself. It was in the manner of the way she responded to him."

"Horrible service and the pro department needs some continuing educating on their programs. I had built my whole house from Lowe’s. Prob spent 50-75 in material. Guys sold me on the program said it would backdate from my months before purchases and I would get credit for it etc. well let’s just say after months of trying to figure out where all my past purchases were on my app, this entire time the guys were wrong up front. This program does not back date and I just found out. Took me about 4 hours on the phone to figure this out. Gary the store manager at this store is awful. He didn’t raise a finger to help me. He wouldn’t even talk to me at the store face to face he literally Talked to me on a Lowe’s phone while I stood at the pro desk on a Lowe’s phone. And he was in the store. Then this fool decided to I guess try and intimidate me and brought a guy and a girl out to the front of my truck and basically was like “what’s up now”. Bad move Gary. Not only does that show the type of person you are, you are a horrible boss putting your colleagues in a situation like that. You don’t know me and vice versa. Next time be a man and keep your word and educate your pros on what they are selling so ppl like me Who work their butt off for every dollar don’t get shafted by punks like you. Gary also asked me to never spend another dollar at a Lowe’s store. No problem Gary!"

"Love this store, I'm remodeling a mobile home I just got, and with their credit card, the 5% off has made my renovation budget friendly. Just have to watch some of their stuff if it has a yellow tag. Sometimes, it still rings up at the original price, For instance, I got my flooring there, and it stayed it wad on sale, but when I got to the front, it was the original price. I showed them a pic of where it said it was on-sale, and they did not fight or argue with me and changed it, saving me $800. Also, always check there, Clarence spots got an electrical stove top for about $500 off, I believe."