Franklin Dental Co.

"I was very surprised at how easy the whole process was. I was so relaxed during my cleaning, which I have never enjoyed that process. They are the nicest people and I just adore Dr. Le. Great company overall."

"Never going back. I came in because i broke a tooth and even told them over the phone that i broke the tooth and extraction was going to happen. I get there and the front desk lady was nice and the tech was nice too. But then so called doctor Le comes in. Treats me like scumbag and acted disgusted with me. Then said i need an extraction well duh and then said she doesn't do them and i need a surgeon. Well yeah thats what i said. Then said she doesnt do that ok then why waste my time at your office? I then had to hunt a dentist that actually does extractions on my own because she didnt. Background i am sacred of dentists because of past experience they over cleaned my teeth and pulled wrong teeth. I told her that is why i waited so long to come to a dentist. She didnt even touch me and made me feel like i was a crackhead and im not just bad luck with my teeth. Why make me more uneasy with a dentist? Why treat me like i dont matter because im not the perfect mouth? Why not just be nice about it. She needs bedside trainings for sure."

"Dr. Lee and the whole staff are AMAZING! I wouldn’t think of going to another office ever again! I love the environment and just how nice and caring the staff is! Karla and Jocelyn are always the sweetest! If you’re in need of a new dentist office, this is the place to go!!"

"I would give this place 0 stars if I had the option. The receptionist named Jocelyn was very rude to me over the phone when I told her I was running late for my appointment. When I got there she didn't say a word to me. Very unprofessional. I went in for a cavity filling and she told me once she got in there if it was too large she would have to do a root canal. No where on my X-rays did it show that I needed that kind of work done. Dr. Lee also told me that basically my entire mouth needed crowning. She rushes through her work and has left large amounts of excess particles from fillings that I've had to clean them out of my gums myself.This place is money hungry and they do not care about your well being. I would never recommend them to anyone."

"Staff was very rude, some girl named Jocelyn called me being very disrespectful and sarcastic because I was late to my appointment reminder, my appointment was at 7am and I called at 7:02 to let them know I was stuck in unexpected traffic. Debbie picked up and was very nice and not even 5 mins later Jocelyn called telling me “where are you”, and proceeded to be disrespectful and sarcastic over the phone with me so I asked her to hand the phone to Debbie. I have never heard someone more unprofessional at a dental office."