Dr. Paige Prather Lip-Tie & Tongue-Tie Solutions

"This is a racket! We saw a lactation consultant and she said our child had a severe tongue tie and we should get the procedure. Even though he has been feeding well. She recommended us to Dr. Prather. They wanted to charge $300 consultation fee just to stop in and offered a same day procedure for another $900. We waited to do anything until we spoke to our pediatrician. We met with our doc and we said we saw a lactation consultant and before we could even finish our question, our doctor said, “Let me guess, he has a tongue tie? Let me guess, she sent you to Doctor Paige Prather?” Our doctor is not even in Franklin and she knew about this and scam! At the advice of our doctor, our child does not have an issue and we should not get the procedure. Tongue ties are rarely an issue. This is a racket used to scare parents and make money. Please consult your pediatrician before you do anything!"

"I feel like I need to share because the reviews are so positive on here and yet I have heard so many bad stories. We had a consult for my daughters lip and tongue ties last week. We had to wait 45 minutes to be seen (a long time for a 4 month old!) and when Dr. Prather came in, the entire consult probably lasted 10 minutes. It was $300. Which I have learned is more expensive than any other office in our area. She told us nothing about my daughter’s ties, how the procedure would benefit her, or the risks. Only that she needed to have it done and would we be doing it today or not. The whole appointment, there was a baby screaming like he was being tortured in the background. He had just had the procedure. I expressed my concern and got NO reassurance. The nurses said “they scream horribly every time.” One even admitted that it’s traumatizing, so best to just get it over with. No one said, “we will do everything possible to make your baby comfortable.” Or “your baby’s safety is our priority.” NOTHING. I will say our nurse was very nice and tried to make up for Dr Prather’s coldness and absence, but I needed to hear from the Dr. herself. The procedure is $900 additional dollars, and that is also the most expensive I’ve heard for this area. I understand babies will cry and it’s a difficult procedure. But connecting with the parents and babies and being reassuring and kind is not too much to ask. Since I have been honest about my experience, I have heard dozens others that are not represented here. Please be careful about who you trust your babies with."

"Dr. Prather and her staff are absolutely amazing. I was so nervous with the decision to get my new first baby’s ties revised. When I called their office to make an appointment I immediately knew I had made the right decision. Tracie was so sweet and answered all of the questions I had before making an appointment. When we got to the office the environment was so welcoming and I felt at peace with my decision that pediatricians had even tried to disagree with me on. Which is a huge deal for me because I have severe anxiety about the dentist. They truly have the sweetest staff I have ever dealt with. Dr. Prather was so informative and so personal and honestly relates to a new mama just wanting the best for her baby. She did our consult and talked us through his ties and how they affect him. She talked ya through the procedure and asked if we had any questions. The procedure was less than 10 minutes and when we went back to get our baby he was so peaceful already. They showed us how to do his stretches and watched as we did them to ensure that we were comfortable with doing them. I will hands down always recommend Dr. Prather’s office and I am so thankful that they took such great care of my baby boy."

"Dr. Prather was absolutely wonderful. She took plenty of time to explain everything to us and make sure we were fully educated and prepared. She and all of the staff were super friendly and welcoming, and even comforting when mama started to cry! We had a great experience and highly recommend to anyone who’s baby needs revisions!"

"Love Dr. Prather and her office staff! Great office - clean, and had everything we might need for our newborn. Dr. Prather and her staff are so knowledgeable. They gave us lots of good information and instructions, so we left the office feeling confident in our ability to care for our baby post-procedure."