Johnson & Sons Flooring

"I recently visited Johnson and Sons Flooring in Alcoa and was thoroughly impressed with their vast selection and shopping experience. From tile to hardwood, carpet, cabinets, laminate, vinyl, and even shower designs, their range is extensive and top-quality. What sets this store apart is the relaxed, pressure-free environment. Knowing that the salespeople don’t work on commission made my experience even more comfortable. I could sense that their advice was genuinely in my best interest, focusing on what I needed rather than making a sale. Each staff member, especially Colby Johnson, was knowledgeable about every product category. Whether I had questions about the durability of laminate or the aesthetics of hardwood, I received detailed, helpful answers. The variety in their showroom made it easy to compare different options and envision them in my space. Overall, Johnson and Sons Flooring offers a unique and satisfying shopping experience. Their non-commission approach, combined with an impressive selection, makes them a go-to destination for anyone looking to enhance their home with quality flooring and more."

"Recently visited Johnson and Sons Flooring in Alcoa and I’m blown away by their service, especially by Colby Johnson. The store was super welcoming and customer-focused. Colby stood out with his deep knowledge of flooring. He made the selection process smooth and stress-free. He wasn’t just selling; he was advising, which made a huge difference. His friendly demeanor and professional attitude made the experience enjoyable. What really impressed me was the communication and installation process. Colby kept me in the loop at every step, ensuring I was comfortable and informed. The installation team was efficient, respectful of my space, and did an impeccable job. The whole process was hassle-free, quick, and executed with precision. Big thanks to Colby and the entire team at Johnson and Sons Flooring! Their commitment to quality service and customer satisfaction is evident. Highly recommend them for their expertise and the seamless end-to-end experience."

"Had a great experience at Johnson and Sons Flooring in Alcoa. The place was welcoming and focused on customer needs. Colby Johnson, who assisted me, was knowledgeable and really helpful, making the whole process easy and enjoyable. He was professional, patient, and genuinely interested in helping me find the perfect flooring. Big thanks to Colby and the team for their outstanding service! Highly recommend them for anyone looking for new flooring."

"I shopped around and couldn't find anything that I liked. I went to Johnson and Sons and Colby took me right to what he felt like I wanted and in the price range I could handle. His crew came and measured my two rooms and then I received the call for the install. Javier was amazing, he was done with the installation within 5 hours. Javier was respectful and professional. I will recommend Colby Johnson and his team at the Alcoa store to anyone. Everyone I talked to was very helpful, wish I could remember everyones name. Thank you so much!!!!"

"We are building a new house, and thus under a lot of stress with everything that’s going on. Thankfully our dealings with Johnson and Sons have all been smooth as silk! They had a great selection, great prices, and were very responsive and easy to work with. They handled our carpet and hardwood from purchase to installation. Installers did a great job as well! We worked with both Colby and Kameron and both gentlemen were very professional and helpful in all regards. Very happy with the results and will use them again when the time comes."