Pet store in Stoke

“Extremely helpful and knowledgeable staff. Helped me with choosing right puppy food when looking for a low carb food.”

“We bought two guinea pigs from here this week and it was a really wonderful experience! Teesha helped us to find everything we needed and went around with us helping to pick things out, she gave us fantastic advice and even helped us to carry everything to our car. Tasha was also lovely and showed us how to do a full health check on our piggies. It was a really positive experience and I really hope they get the recognition they deserve ❤️”

“Wilbur had his first groom today with Rachel, he had a great time and smells fantastic. Rachel made his first visit a great experience, would definitely recommend.”

“Organised, clean, plenty of stock, friendly efficient staff. Excellent parking.”

“Very polite and professional, we spoke on the phone and when we got there we were shown what we needed they even showed us how much to feed , what to go with the feed , very impressed with the service and price's”

“Lots of Christmas stock. They need to sort the temperature in the store. It was so hot. It was not only me who were complain.”

“Good selection, excellent fresh Turkish bread, halal butchers who you can call in advance to order meat to pick up. Well stocked and kept neat and clean. Very friendly staff too.”

“Great shop more or less everything you want under one roof never had a bad experience whilst shopping here and very good quality and prices”

“Perfect place for all pet needs. My "old man", Bolt (staffy) loved his frozen yoghurt and new coats”

“Excellent product knowledge. Looks after you and always helpful.”

“All good with this pet supplier as I had a problem finding the product I wanted. So glad I stumbled across Newcastle Pet Supplies as they, fortunately, had the product I wanted. Despatched it very quickly at reasonable postage. Would recommend this store.”

“Good prices hamster ball £4.07p other pet places are nearly a tenner great little shop support you lo al shops”

“Sheena was brilliant, very knowledgeable and so lovley to talk to. She served us on the till on January 4th and just made us smile. Really great service”

“After a walk with my two dogs, we drove over to just for pets to pick up their raw food which staff had kindly put to one side for me. As my boys were with me, I thought it would be a good opportunity to bring them in to use the weighing scales. The second I approached the doors I could see a huge smile on the member of staffs face (obviously a dog lover like me!) we all had a lovely greeting then I carried on to weigh the boys. After this, I approached the till to pay for the food. The staff were SO kind and loving towards my dogs, they asked genuine questions about them and picked up their names straight away which showed how much they cared. They had treats on hand and didn’t mind the slobber that came as a result! I honestly felt that for the 20 or so minutes that I was in store, the staff loved my dogs as much as I do, and you really can’t ask for more than that. What a wonderful store with wonderful staff. Thank you very much for such a memorable visit.”

“Very friendly and helpful staff. Got me to sign up to the loyalty reward app and saved a few quid doing it. Thanks Pets at Home!”

“Extraordinary customer service received. Thank you to Matt for knowledge and support to get the right products to set up biorb aquarium. Much appreciated, Lana”

“Nice staff great location plenty off good stuff in store”

“Brilliant to find a local pet shop who knows there stuff about birds. Very happy with the bird i got and thankful for their advise. Lovely staff. Would highly recommed if after a bird.”

“First time going to a charity event had a real good welcome from the staff. Brought a new bed that our dog teddy got used to it after a couple of days. Brought other things has well shall look forward to the next one. Very popular attendance hope they raised loads for the Air Ambulance”

“Great customer service. Product was not in stock and I was emailed immediately and informed when they would be back in stock. I'm not a professional groomer so I asked for advice on the combs I had ordered and I was given information that I needed to proceed with the order. Constantly kept in touch about expected delivery date”

“I work for the family that owns the supermarket A very nice family to work for Best job I have had”

“Amy is really talented and so caring with my dog when she comes to give her a grooming, always does an amazing job! Her stall is the best I’ve been to for value for money, she has everything you can think of for your fury family members...”

“This place is a little gem! We now buy all of our dogs food & treats from here. Their knowledge and advice is fantastic and they always have a chat to you!”

“A great little market stall with a nice variety of good quality products that are affordable. Whether you own domestic pets or simply just enjoy feeding the birds, I recommend a visit to this place.”

“Great service and variety with loads of treats to choose from , and free local delivery couldnt fault this business .”

“Always a pleasure catching up with Sue and the craft shop is the best round here.”

“Lovely people and our cat Rosie was very well looked after while we went on holiday. Much less stress than a cattery.”

“Lovely little pet shop, with all natural products! The gentleman working there was very friendly and helpful, I will be going again!”

“Quick delivery and great prices, with an amazing personal touch that was very much appreciated. Thank you, we'll be ordering from you again!”