Firehouse Subs West Ashley

"Really, really good! It’s just a bit pricey-$45.00 for 3 of us. But quality food. And the person taking orders was very nice."

"The last few times I’ve gone here the service was not good, they play around and a lot of miscommunication, one kid had a brown bag on his head that he put someone’s meal in, they’re not properly trained on how to ring up items, I was charged 9.00 for extra meat when the whole sandwich cost $6.59 It took 4 people to figure out how to ring up a side of Cole slaw for a customer. The female behind the counter picked her nose when she was taking my order, constantly playing with her hair and everyone handles the money without switching to new gloves to prepare the food. I will stick with Jersey Mikes next time!"

"It’s been a while since I’ve had a firehouse sub, but was craving a good sandwich. $21 later for a regular sub, extra meat, extra cheese, two bags of chips. Sandwich felt light, so asked to make sure they did extra meat, they said yes. Took my order home, was more bread than meat still, could barely tell there was cheese on there, was also suppose to be extra. What I got tasted good, however it didn’t seem like extra meat and certainly not extra cheese. $20 later for a sub and still hungry"

"Want to be clear that the ratings are based on how the manager handled my food order that was delivered to my job. The order was completely wrong. And we spent over $70. She treated me as if I wanted to get over and had me there for over 30 minutes. I had a copy of the correct onl8ne order, and she still made a big deal and stated out loud you can't keep that sub we have to throw it all away. I would've not drove all the way back to the store when we had already paid and tipped the delivery person on an order again over 70. The way she said it was uncalled for because I never asked for it. But besides this day the staff is very friendly and they work very hard to get your order up. Even when the ac was out and it was hot .#management needs to be better"

"What impressed me about this sub shop is the service. Today. You don't get service, anywhere. But, I was surprised at the commitment to all us people looking for a sandwich. The manager seemed to be training someone. And hey, it was cool. The help was friendly, seem checked in. And that, my friends was very cool. Firehouse is a national chain. It has a theme. But, it is actually very good. Using steamed meats. It works. This is a place 1st responders can be proud of. Firehouse. Pretty darn good."