Hello one nails&spa

"Prices are fair and staff is absolutely friendly. They do a great job with their services. I love their chocolate milk and milk & honey pedicure packages. They do very well on time. Highly recommend making an appointment as they are a busy spot :) they do well with walk ins as well"

"went into hello one nails&spa simply because i just wanted to try it. the inside is very beautiful and clean, but that is about the best i can say about my experience. i think it depends on who you get, because the lady i got was very mean and openly glaring at me. my nails burned and i was in physical pain while getting them done. i spent 90 dollars here and did not get a thank you when i left. my nails look good, but i would not come here again as my experience was awful. the person who did my nails scoffed when i gave her a tip- twice what i usually tip at other places. save your money and time and get them done cheaper and better somewhere else."

"I’ve been using this salon for about 1 & 1/2 years. In the beginning, it was wonderful! Great service, decent prices and loved the results of what I had requested to have done vs. what I received. For the last 10-11 months, I’ve seen a decrease in the salon’s quality. When I went last December for dip powder, requesting a few different colors & holiday design, the nail tech had a major attitude. She was angry and stormed off, I guess not liking my request. Two other girls stepped in to assist and were wonderful. I let it go, thinking the stress & busy season played a part. Fast forward to the past 2-4 months, each time I go, it seems like I’m an inconvenience. The quality isn’t as great, it’s an issue requesting a design on my nails, and the prices have climbed- including a service fee for debit/credit transactions. My most recent visit was to have my dip powder removed & get a manicure- to give my nails a rest. I was bombarded with questions asking why i didn’t want to do color on my nails, why I was taking the dip off (did I not like the color anymore? … i last got my nails done in mid-Sept and haven’t had time to come in to get them done & they were outgrown, chipped, broken… that’s why.) I was trying to be persuaded to get a color on my nails when I said numerous times I didn’t want to… even asked if I wanted a Halloween design- which is ironic, since the past few times I’ve gone and asked for designs it seems to be an issue. To top it off, I paid with my card (paying the stupid surcharge they recently implemented) and wasn’t even able to use my rewards card for the service I received… why? Because you have to spend $15+, months. I spent $17 (not including the tip $,) but $5 of that was to remove my old dip powder. So not only do I not get the card signed off on, I had to pay to have the polish removed - which would have been free to do if I were getting dip or even gel put on my nails. After paying, the clear polish was put on my nails, to which I accidentally messed up one nail and asked to have it fixed up and repainted. The tech just went back over, leaving it still jacked up. I stopped going to the last nail salon before starting at Hello One because the service just declined, even as prices went up. I felt more like a number to them, rather than a valued customer. Believe me, I am a creature of habit and will continue to go to the same places of service if I feel they are doing a great job. Hello One was a spot like that for me, but unfortunately will not be any longer. I ripped up my rewards card and left it behind. Please do better & be better."

"On a Scale of 1-5 Parking- 3 Manicure-1 Customer Service-1 I had read reviews before going and there were several unfavorable reviews but decided to try it for myself. Needless to say I will not be returning. Also, not sure if they have a rewards card there but if so nobody gave me one or told me about it. Back to my old salon. I decided to try out Hello One because a while back during the pandemic I had run into one of my favorite nail people while out shopping. She told me that her and my other favorite were now at Hello One. I hadn’t gotten a manicure since March 2020 when the Pandemic started. Now that I was ready for a manicure I decided to give Hello One a try. Let’s see….there was a lot of parking, there are a lot of pedicure chairs, they look like do some kind of cool steam thing with certain pedicures. However, I didn’t see my two favorite nail people (not even sure they still work there) and the woman I had for my manicure was not good. Unfortunately I didn’t get her name but she sat at desk E. I don’t know if she doesn’t understand much but I explained at least twice that I didn’t need my nails to be even as a couple of my nails had recently broken and I didn’t need my long ones cut that short. In the end she did cut them all even. I got them done on a Thursday and today is Sunday there are cracks in the polish. Not counting the one nail I messed up 30 minutes after leaving the salon (after sitting at the dryer for 15 minutes) With the manicure you get a massage and it was the worst hand massage I have ever gotten. At the end of the manicure I waited for her to lead me to the nail dryers as I had no idea where they were and she kinda rudely waved me to go ahead of her. When we got to the dryer she said do you want a massage? Just like the salons I had been to most recently they give you a short massage at the dryer on your shoulders and back. I said yes please. The massage wasn’t bad but when she was done she just walked off. No thank you or anything. Also, when leaving two not sure if they are managers or owners were sitting on the couch and this is the first time I can EVER remember leaving a nail salon without a thank you, see you next time or anything?"

"I LOVE my nails! Today was my first time visiting Hello One, and I am definitely coming back and recommending it to all of my friends and family. I got a regular pedicure, which comes with a 10min leg massage, and this gorgeous gel manicure. Mei did an amazing job! She took her time to make sure every detail was perfect, and I absolutely love the results. Everyone there was super nice, and all of the other nail techs stood around and watched Mei do my nails. Also the place was super clean and the prices are great. This is definitely my new salon! :-)"