Harbor Freight Tools

"Always great prices and great selections."

"Great service and great, well-maintained store. The employees always give the best deal possible and have always been helpful when I've been there. Highly recommend!"

"Ok so first time ever at a harbor freight store. Mainly because I thought for as cheap as everything was it would reflect on quality of said items. I stand corrected. As far as quality I couldn’t find anything that looked cheaply made. The staff was knowledgeable and friendly and took the time to answer all of my dumb questions. Will definitely be going back when I’m on a budget and in need of quality items."

"The employees have been very nice and helpful every time my dad and I have gone in the store. Dad had a small list of things this time and one of the employees walked around with us and showed Dad exactly where everything was. This was above and beyond in my eyes because Dad didn't have to walk around the whole store trying to find the items he needed."

"I am so beyond upset!!! I normally do not post reviews on business pages, and I defiantly never get this upset. We recently purchased an item from the store that costs over $650. The ONLY reason I had bought this item is because the sales associate that was helping us and answering all our questions answered a very important one I had in regards to refunds and whether there was a restocking fee. She assured me there would not be one if the items returned within a time frame and if it was not opened. She said it would be "no problem". About a week and half has went by and we took said item back to return it with the receipts as we did not need it and this item was bought with a credit card!! The store cashier, another cashier and the manager all telling me that there is a $120 restocking fee. (Just for putting an unopened item back on the floor.) They had started the refund with my husband while I was outside. When I came in I said there is not going to be a refund, I am not giving the store a free $120 of money I WORKED for!! They then tried to tell me it has to be refunded cause it was processed now. (This is on MY card.) I told them twice it is NOT getting refunded. So my husband dealt with them which had to charge my card again. (I am aware that they may have had to do it that way,I have worked in retail plenty when I was younger). However no I am highly concerned that they will mess up my credit something horrible and they have already showed how unprofessional they are by lying to make a sell to begin with!!! That is what most makes me so mad!! People are struggling already with rising costs of everything then you have a big store like harbor freight ripping off customers. Had she TOLD me there WOULD be a restocking fee I 100% would not have bought it!!! Shame on them!!"