UH Westlake Health Center

"I had a colonoscopy done here by Dr. Vu Nguyen. I woke up the next morning in excruciating pain. I didn't know what was happening. I then felt my heart pounding, started sweating and felt like I was going to pass out. I then went to the ER where they told me that Dr. Nguyen had ruptured my spleen and I was bleeding internally. I was put in ICU where I received 2 blood transfusions. I can't work for 6 weeks and have mounting hospital bills. BEWARE...this has been a nightmare for me. One star is 1 too many."

"used to go to university hospital years ago (was about 14, im 18 now) for regular checkups on my spine for scoliosis issues i used to have. was treated with the most disrespect from the doctors whenever asked about receiving surgery for my spine as i was in immense pain mentally and physically. was denied an operation every single time i went back for a checkup even though i had eventually reached the correct amount of curve degrees needed to perform the surgery. the doctors would tell me false information about the process of the surgery as i guess a way to scare me out of getting the surgery that i later found out were lies when i researched them through trustful sources. started physical therapy there as their suggestion to “stop my curve from getting worse”. later realized this was a complete scam for money as the physical therapists had me doing the treadmill for the majority of the appointments every time and no beneficial exercises were ever given to me. thankfully only a year or so later my parents were able to find a surgeon from the cleveland clinic who would operate on me, (plus had way more experience with the surgery than the doctor i had had at uh) had my surgery at 15 and everything went extremely well, i recovered from my surgery fairly quickly and have been doing great ever since. do not go here for medical or professional advice, you’ll simply waste your time."

"Currently here for a colonoscopy procedure. The doctors have you taken prep not only the evening before but the morning of. No working women's restroom on the second floor where you wait for your procedure. Seriously!? They wouldn't let me in the back to use the restroom so I had to walk around to find a random doctor's office to use the restroom. What kind of hospital location is this?! Never again will I have anything done at this location."

"Uh Westlake Health Center accepts new patients . This is an ideal out-of-the-way healthcare center. It is quiet, no crowds, clean , and a considerate professional medical staff."

"Your sports medicine department is a joke, I signed up for physical therapy, I have received no such thing for 3 weeks now, I go into the office and spend 15 minutes talking and doing 2 cat cow yoga poses for 5 mins, talk about dogs, get recommendations for questionable eastern medicine with no peer reviewed research to back up the claims that it is even effective. I have a low back injury, instead of working out and getting a massage I get none of that, the girl pokes my lumbar with her finger gently for ten minutes and claims it works. I work out NEVER. Minimal stretching. My insurance is being charged for NOTHING."