Imperial Home Center Inc.

"I had Imperial remodel the kitchen in my Lakewood century home starting in September of 2019. The job started out well, but as time went on, there were multiple instances where the individual doing the work did not show up to my house. Many of these times, it was because they had been sent to another job. Imperial did not communicate this to me unit I called them. At that point, work would continue for a new days, and then stop again. On top this, the job took way longer than originally estimated (about twice as long). In addition, the plans given to the person installing the plumbing had the drain pipe too high, and they had to cut holes in my brand new cabinets to run a new drain pipe. Luckily said holes are in areas that cannot easily be seen. That said, the work done was excellent. A lot of attention to detail was given that I have not seen elsewhere. It was apparent that the individual doing the work was very familiar with old Lakewood homes. Would I use the individual who did the work again? Yes. Would I use Imperial again? No. Dealing with them was terrible, and almost ruined the entire experience. The two stars I am giving were earned purely by the individual doing the work."

"Imperial Home Center did an amazing kitchen remodeling job! It was a great experience from the start to finish. Jennifer W. came up with the perfect layout and was a huge help in the design and selection process. The job started on time and stayed on schedule. I doubted they would be able to complete it in the time estimated because the competitive quotes I received from other contractors were estimating almost twice as long. Imperial's time estimate was correct and even though COVID 19 hit at the end of the project, they made sure that I had a fully functioning kitchen and the job was done and they were out of the house. I was especially pleased that that they were able to stay on budget. My next project is the master bathroom and I look forward to doing that project with Imperial as well."

"So several months ago I requested an estimate for an insurance claim. Jennifer from imperial came. She never gave me estimate despite multiple calls. So today I stopped in. Jennifer apparently quit. The gentleman there was rude and oh too busy to be bothered. Guess they are doing well and don't need my little job."

"Great place to seek help in planning and executing bathroom and kitchen renovations, remodeling and even new installations. Ask for Mark Yusko if you want entertaining as well as expert assistance."

"Thank you to the team at Imperial Home Center. My kitchen remodel is beautiful. The project stayed on budget and was a value compared to competitive quote. The team was great and made the project a pleasure. The design was very thoughtful and utilized every square inch of my space. Be sure to meet with them for a quote on your project. You won't regret it."