Keis George LLP

"Called today to set up a payment plan they told me what they needed but it's just not in my.budget but I was still trying to make a payment and work something out the lady i spoke with was rude and stated it wasn't her problem and to call back when I could afford it.i was hoping they were a reasonable company that would like to work something out instead of getting nothing .it may just be easier to file bankruptcy and write them off all together..thanks for the help"

"Extremely rude staff! Unprofessional is an understatement. Im considering filing a complaint with the better business bureau or a grievance with the supreme court... Luckily my calls are recorded!"

"So I have paid in full and my last letter said I owed 143. And some change we paid 145.00 and my license was not reinstated so I called today to find out why and the chick said I owe a dollar something and that’s not the only reason my license are suspended I asked her why else and she connected me a voice mail I called back with no answers again connected to voicemail once again there is no reason for me to have my license suspended for anything else even called the dmv they see nothing else none of this makes any since so I’ve now explained it to legal and sent them all my emails where I have paid and and all letters from them and I’m waiting for phone calls back from legal and this company you do what your supposed to and still it’s not good enough for them I don’t understand and even with my file number they can’t answer questions"

"This place is a joke. Rude staff. Recovery department is a complete joke. Suspending licenses out of error and refuse to answer or return calls. You know who you are Cheryl. Maybe Return phone calls. They make up rules as they go along, real professional hanging up on people. Staff is comparable to dealing with grumpy toddlers who are miserable. How embarrassing for the company. Wow."

"This office is very, very rude. They all answer questions like they are short of patience. If you do not want to be at work then you should just quit. It is not necessary for you to always be nasty acting. I called and I was transferred to a woman named Shannon. She apparently thinks she’s too good to return phone calls because you have to call a million times (she finally called back ONCE out of all of the times I have called) There’s also always some black girl who answers the phone and answers your questions as if you’re stupid and should already know the answer. (I know she’s black because some black people tend to get smarty when they feel they have a position of some sort). I had to talk to 3 different people just to know if my fax was received. The black girl was one of them. She asked me for my name not my file number otherwise I would’ve had it ready. I asked her to give me a minute to get it and she said “hello, did you want to call back in with that information because I can’t just hold the phone” My question is What are you being so nasty acting for? She acted like I had her waiting for several minutes but I didn’t. Needless to say I just hung the phone up on her. I had to call back in just to give my file number and ask the SAME question that was never answered in the first call. Some woman answered the phone like she was short of patience as if I was wasting her precious time. She was very nasty acting as well. This is literally the worst crew of people I have ever encountered. They are very despicable and rude. I understand it’s not you so you do not care but you never know what position you will find yourself in. If takes all of that for you to work then maybe you’re paying just a little too much."