Kroger

"Every time I go I have to self checkout and I had a lot of groceries. And then they help all other customers but me. If I wanted to check myself out I’d work at Kroger. Keep forgetting why I stopped going to Kroger anymore"

"The new conveyor belt self checkout system is absolutely ridiculous. You took out two regular checkout lanes with cashier and bagger and replaced it with two so I'll check out conveyor belts. Now the option is to check out $400 worth of groceries which takes 30 minutes on the damn conveyor belt or you can wait in line back to the meat department because we don't have enough regular check out systems left. All this while Kroger profits are better than they've ever been. Come on Kroger do better. Hire some humans pay them what they deserve. If I wanted to check out like this I'd go to Meijer and maybe I should at least their prices are cheaper"

"This Kroger is fine, but compared to other stores the layout is confusing and congested, even after a recent remodel. My main issue with this Kroger is the reliance on self checkouts. While the store has multiple non self checkout lanes, they are rarely staffed and are always busy. This leads to long lines of people waiting to pay for their groceries, in any lane. It seems the reason this emphasis on customers using the self checkouts is none other than corporate greed. Less workers manning the actual lanes means the store pays less employees. Kroger wants the customer to provide them free labor under the guise of a “quick checkout” when it’s really the only option most of the time. If there were more employees working the actual lanes, there would be much less traffic. Another issue is the self checkout machines themselves could induce rage in even the most reserved customer. The machines are plagued with errors, slow load times, and glitches. Not to mention the machines always seem to think you are stealing from them, holding the process up even more. Overall, every time I walk in this store, it’s a cold slap in the face. It reminds me that Kroger does not care about the consumer, only their money. Kroger would rather redesign a store and exploit free labor from people who already have jobs than actually schedule/hire enough employees to cover the existing registers."

"This is a nice Kroger, not a Market place but nice. It is super busy here at 1pm Friday. There are 2 cart self checkout and then a dozen or so regular self checkout. It is super compact and not much maneuvering space compared to the bigger stores. Guess they want to pack as much product as possible."

"Tucked in the back of the plaza next the Y, I had never been to this location, but i was pleasantly surprised during my visit tonight. The store was clean and bright, with beautiful displays throughout. I was especially impressed with my cashier, Brendan. He was goofing off with a friend, but when it came time to help me, he took it seriously. Him and the bagger (whose name I did not get) were genuinely friendly. Major props to them!"