CVS

"Do NOT go to this pharmacy. I did not read the reviews prior to moving my prescriptions here and it was a huge mistake. You will be waiting 45min in line just to get to the front and have them tell you, they don’t have it. Employees are downright rude and should not be in any form of the service industry. One associate said to his co-worker “I can't wait to see how mad they all get when we close down early”. My husband and I have been to the pharmacy for one prescription, the last three weeks. Today was the last straw. I will be taking my business elsewhere. Save yourself the trouble and never step foot into this location."

"Today I decided to switch pharmacies. Why? Because I am absolutely sick and tired of people using the term “understaffed” to make excuses for being sorry AF. Let’s be really honest, this location doesn’t have an understaffing problem. What it does seem like we have here is a lazy, out of touch owner/manager who’s nowhere to be found when all of Maineville is waiting in his lines. Not one of those people standing behind the counter was kind, courteous or helpful and I suspect it’s because they deal with this environment every day but it’s not the public’s fault you dislike your job and can’t multitask. I waited at the pharmacy drive thru for what felt like an eternity. My young, sick child was with me so I was really hoping to not have to drag him inside. I saw roughly 6 different people walk past the glass windows with not a care in the world. Not a single solitary ounce of courtesy for any of the customers who make their paycheck possible. Soddiq was especially rude when he laughed as he put this unprofessional, handwritten sign up on the window 15 minutes after I had been sitting there. He had time to hang this sign but not to lift the window and say “ma’am I’m sorry we’re unable to service the drive thru and we are going to have to ask you to come inside to fill your prescription”. Do yourself a favor and go somewhere else. This pharmacy doesn’t care about you, your time or your business."

"Pharmacy had at least 25 people in line tonight. Last visit a month ago took 25 minutes with only 1 person ahead of me. My auto flll was 7 days late cause if me to not have meds for three days."

"Unfortunately, the pharmacy at this location is chronically understaffed to the point that they don't even open the drive-through. When you walk inside, the line is wrapped around to the middle of the store... Likely switching to Walgreens across the street."

"Whatever you do, no NOT get your prescriptions filled at this pharmacy! They are severely understaffed and seem to be unorganized. I received a text that my RX was ready for pick up, called the store before I went to make sure it was ready (in which the automated system told me it was because no one picks up the phone), waited in line for 30 minutes for them to tell me they couldn’t find it/it had been too long so they were going to have to remake it and I could get back in line and it should be ready by then. 3 people in front of me had said they received texts that their RXs were ready as well in which 2 of them were coming back for a second time because it wasn’t ready on their first visit. I think a whole bunch of Kroger’s customers came here after they stopped accepting Express Scripts and CVS did not prepare to keep up with demand. Go somewhere else for better service!"