Handyman in Norwich

“Just bought my sons first car from this garage. Was looked after by Simon. In all the years I have dealt with various dealerships/car salesmen, I have never dealt with anyone as helpful and honest as he was. Never once was there any sales talk or pressure. He was knowledgeable and answered all our questions without hesitation. The MOT guy was also great with more helpful advice and again no bull. They MOT’d the car and serviced it. Replaced rear tyres and other bits. I’m not exaggerating when I say, I actually felt like they take pride in selling quality and affordable cars. I know all garages claim this but with these, I get the impression it’s true. Will 100% be returning in a couple of years to purchase our new car. I’m pretty sure my son will be back here also for any future purchases. Helping my son buy his first car was a big thing for both of us and the guys here made us feel comfortable and very reassured. Would 100% recommend these guys for car sales and maintenance. Edit: I can also add their aftercare is fantastic. Had to take car back to check for small issue. Spoke to Simon, booked it in and problem fixed and ready to pick up the following day. Nothing seems too much for these guys. Brilliant service and will see them in the future.”

“Xavier sorted me out with a radiator leak and new cam belt. Knew his stuff, happy to explain it to me and charged a fair price with no pressure sales. He was always happy to take a look if I had a follow up issue which provided great peace of mind. Can't recommend this guy enough.”

“Highly recommended and would have no hesitation taking my car here in the future. Stuart and his colleagues are extremely friendly and efficient, and have gone above and beyond to ensure that my car is well looked after. 100% would recommend!”

“Excellent experience. My Ford Kuga needed a timing belt renewal and another company had been unable to complete the work owing to a factory-fault overtightened crank pulley bolt. The guys at Frettenham took on the job, had it finished within a few hours and even charged less than the original price I was facing from the other company. Great service and secured a long term customer going forward.”

“Brilliant service, very helpful and knowledgeable. All round brilliant garage and would highly recommend”

“Very happy with my repairs at pronto. I dealt with Jay who was very professional and polite. The company were also able to work around my busy schedule and arrange suitable drop off times etc. The work is immaculate, I am very happy with the repairs and would use the company again.”

“These guys have been great on the two occasions we've needed to touch up the paintwork on our Fiat 500. The first time around, we needed our replacement wing mirror cap painting to match the rest of the car - the guys did this for us in a few hours at a fraction of the manufacturer price, and it looked great. The second time we needed some scuffs repairing before it went back at the end of the PCP - again, great work and you'd have never known there were any damages previously. Highly recommended - honest, quick, professional, quality and fairly priced.”

“Very friendly and reliable, our family have used this garage for 30 yrs. We wouldn't take our cars anywhere else.”

“Great service and reasonable pricing Highly recommended”

“Very helpful and accommodating staff, receptionists friend and couldn't do enough for you. Thank you for all your help.”

“Superb team of very knowledgeable mechanics & Great Customer service! Peace of mind knowing only genuine work is undertaken. Don't look anywhere else. You will be as glad as I am for choosing A & F every time!”

“Very genuine guys, I trust them with my car, I've had very bad experience with a garage not so far away and autohouse are very honest and as a woman I feel comfortable to use them from now on.”

“Had to be jump started due to My car’s battery having died. Quick to help (even earlier then quoted). Highly professional and helpful, didn’t catch a name but he was great.”

“Absolutely fantastic service. We were able to book our car in extra quick time after the dashboard lit up like a Christmas tree. We were quoted a very good price for the required repairs. The staff were excellent and the service was excellent. I cannot recommend this garage enough, thank you.”

“I love this place. Great service every single time. They keep you informed of what's wrong with your car and what it will cost to repair. They take me home if it is going to take a while to repair or need to get a part in. Lovely family run repair center, friendly and very helpful. 5* from me all the way. Go and try them for yourselves, you will not be disappointed. 5***** Brilliant garage for vehicle repairs.”

“Having bought a vehicle in lockdown unseen with no test drive available I was understandly concerned about what I had bought. I booked it in with R & R Motors from a friend's recommendation for an inspection. I was blown away with the service, they genuinely care about their customers and were keen to give me as much detail as possible on their findings. It was the reassurance I needed, and I'm so pleased I've found a garage so close to home that I can fully trust to look after my vehicles.”

“Went to Kidman’s to have some well needed TLC for the car. The work I had done included a stage 2 paint correction, gloss black plastics and a wheel refurb. The finish on the paint correction is exceptional and along with the wheels being refurb and the gloss black plastics I have fallen in love with the way my car looks again! Will definitely be returning in the future!”

“Very friendly and helpful staff big thank you to the manager Peter.”

“On holiday in Great Yarmouth and had an issue with my car. Phoned this company and they got me in the same day and fixed it in 3 hours. When I picked it up they explained everything they did in great detail and we had a good giggle too. Absolutely lovely guys totally recommend”

“Always use awg. Never had any problems”

“I find great peace of mind bringing our cars to Paul, Val, Lee and the boys to look after. I know that the job will be well done, and not subject to unnecessary up selling that you get from some of the main dealers. Pricing is fair and if they hit problems they let you know. Highfield garage has been my saviour on many occasions as taking the stereotypical outlook, they have helped and kept this damsel in distress on the road for many years. Thank you all!”

“Great place to have all your tyre repairs and replacements done. The staff were super professional and helpful, even recommending the appropriate tyres for me, and changed my order to the correct set. One thing I found a bit tricky was getting into the premises. There are two entrances; through Dereham road immediately at the roundabout and through Guardian road just before the roundabout. I would highly recommend using the entrance from Guardian road as it is easier to get into, but the one immediately at the roundabout on Dereham road is really tricky as it’s literally at the roundabout.”

“Great service today at Halfords I had all the brakes replaced plus a brake calliper problem diagnosed and replaced before close of business. Improved parking would make the whole experience at Halfords garden street so much better. But very satisfied with the work done on my car.”

“One of the best garages I've used. Staff were brilliant, work done without any qualms or hidden surprises and to top it all off, very competitively priced. I'd recommend Kirby's to anyone needing any work done on their car”

“Sorted my car straight away without any fuss. Even waited past closing time for me to pick my car up as I was running late. Better then any other garage I have been to by a mile. Only place I will goto from now on.”

“Popped into the Norwich branch on Prince of Wales Road for a new bulb and the guys were so helpful. Fantastic service from really lovely people! Highly recommend.”

“Amazing windscreen replacement, speedy and completed with the utmost professionalism. Thank you kindly.”

“The new owners here are very helpful! Highly recommend!”

“High level of knowledge of the store manager, high level of customer service and focus, great feedback of results, recommendations, any issues and all at a great price. Many thanks, I'll definitely be back.”

“Musicians - pay attention!! If you have any problems with your amps, cabs or any audio equipment, give Chris a call at Websters and he'll sort you out. He's just renovated and recapped a very treasured and historic valve amp for me and I can't believe the difference it has made. His attention to detail was great and he kept photos of the process to maintain the history. Really reasonable price too so I couldn't recommend him more highly. Thanks again Chris!!”