Carfix Auto Repair & Tires Garner

"I will never take my car anywhere else. I brought my car in after hearing noises/ having issues with my brakes. I have never experienced such levels of customer care and communication, they gave me peace of mind while making sure I was totally informed. I would absolutely recommend coming here, anything from an oil change to diagnosing and making complex repairs, the attention and care I was shown was truly exceptional. Special huge thank you to Dan and Xander they never ceased to ensure i was taken care of and understood everything. Really can’t say enough positive things about this place, please check it out!"

"This is the mechanic your parents warned you about. First experience was smooth as silk. Customer service was great: Pick-up/drop off service, clean waiting room, attentive staff,...they even readily make loaners available, which most mechanics don't do. Hell, they'll even give you $10 off your next service if you review them on this site, which might explain the rash of 5 star reviews that all happened a month ago. All of the sudden, my car that usually only needed registration and regular oil changes began falling apart. This needed changing, that was leaking, another thing needed "to be watched". I thought this was just Carfix being super attentive, but then the air conditioning (actually) broke. Carfix gladly did the $4,000 job, but when I finally got the car back, a belt was squeaking, which they charged us to replace, despite the belt not squeaking when we took it in. A week later, the new belt was squeaking. Took it back and they tightened it free of charge, but that was when I overheard them specify that so and so (a certain mechanic) was not to be doing the work on the belt. (That's never a good sign.) Got the car back and it began squeaking again after a week but apparently, it was nothing they'd done, so they charged full price to re-replace it. Oh, and by the way, their diagnostics said that 6 other things, that weren't even on their radar a week prior, all-the-sudden needed "to be watched" which, unsurprisingly, our new mechanic who had just finished putting in a third belt, doesn't agree with."

"I've never been to Carfix before but as my first experience I was very pleased. Right from the start of calling they were very helpful and kind. I love how they do an entire inspection on the cars, I was able to find out other concerns that I should be aware of with my vehicle and they even take pictures and measurments so I can understand whats going on. They got my car fixed within a 1.5 days and I did not need to look for a ride because they offer shuttle services so I was able to pick up my car through them. I'm happy with the results and definitely will be using them for future services."

"Have been taking my 2004 Highlander there for several years. Being an older car, there is always something that needs done. They will prioritize what needs done and keep an eye on what may need done in the future. With the price of cars, my plan is to keep my older cars running longer and they are helping me accomplish that. The staff is excellent, responsive and does professional work. I highly recommend."

"The team at Carfix is outstanding! Unmatched communication and photo evidence of mechanical diagnosis(who does that?). Competitive pricing and fast turn around. They really know what they are doing and waste ZERO time getting it done. Best of all, they care. They went the extra mile to save me time, headache and money! FOREVER CUSTOMER"