Precision Tune Auto Care

"If I could give 0 stars I would. I’m NEVER going back to this place again. They use to be dependable before new management took over. They price gouge you and do shoddy work. Pay a little more and go to Firestone up the road they at least try to find the cheapest route for you!"

"I've been coming here since I moved to Charlotte 1 year ago; because of my past vists, I began suspecting they were overfilling my engine with oil and they weren't checking the fill level after completing an oil change. With this in mind, they completed the oil change, and I asked the front desk agent do they fill to the top fill line on the dip stick and no higher. He said yes. He also admitted after questioning that the oil level should be between the top line and the bottom line. I also asked if they checked the oil level to confirm the correct levels after finishing. He said yes. I check my oil levels and discover that my oil level is above the top fill line. I show this to the front desk clerk and then comes outside to confirm that it was too full. After all this, he goes next door to Meineke and asks one of their employees. Their employee agrees with me. He tells me that he's going to take the car back in and remove the oil filter to rectify the issue. He didn't do that, it appears as if he was trying to syphon the oil instead of what he said he would do. I ended up leaving with my oil level too high. If they can't be trusted to properly do an oil change.....you do the math. I've attached a photo to show my oil level. Unfortunately, there is an attitude of indifference amongst those who work there."

"Arrived early in the morning on Saturday to have my car serviced had a long line in front of me thought it would take a little while but they moved quick and I was out only after a hour of them opening despite them being busy and people in front of me the staff all said good morning as they arrived will be back"

"I have been using Precision for a little over a year. Anthony has been so very helpful! This is the first location I’ve used that I don’t feel like I’m being taken advantage of! Have issues with my 2018 rogue - ac box needs to be fixed. Anthony went has far as to give me part numbers and cost so when I get pricing from Nissan I have an idea of what they should be charging… even offered to review their estimate for me! He truly goes above and beyond!! Because he’s taken care of both my vehicle and my son’s… he has all of my business for oil changes, tires, etc etc. I won’t use anyone else! They stay pretty busy, so be prepared to wait, but it’s 100% worth the wait when you know you’re in good hands."