mezeh

"I went there yesterday. I have a disability and it's hard for me to cognitively understand people. Sometimes you just have to slow down and explain things step by step. I was unsure of what was actually prepared in the bowl...by the time it was wrung up and I paid for it, then, I asked for clarification on what I paid for and then I told them that that's not what I wanted. There was a language barrier with the cashier. She called the manager. The manager came over and immediately explain to me what was given to me told me that they prepared exactly what I asked for and said that they were not going to change or fix it in any way. I repeated that I was not aware and the cashier definitely did not explain anything. She was not even listening to my experience/interaction with the cashier. I saw i might need proof of my interaction with her, though. Then when I took out my phone to record her she refused to talk anymore and said not to record her. Although we are all being recorded in the store. Its a shame we feel like we have to cover ourselves so people dont lie on us and get passive aggressive unnecessarily. The corporate number is not working so I'm going to have to write a letter. I also checked they are not part of the BBB. Go figure! She was very rude and she had no intention of resolving the issue. What she heard was I was giving her cashier a difficult time when I was actually trying to ask for clarification because I was not understanding how they were breaking down this bill to me. And I even asked her to speak slowly so that I can better understand her and she still treated me as if I was trying to get over or get more for what I paid for or something. Everybody's not always trying to get over. Some people just don't understand need Clarity and then maybe want to fix the order to get exactly what they want. She even told me everything was on the menu and I should have looked at the menu to better understand what was given to me. I doubt she would say that to an elderly/obvious cognitively challenged customer. Shame on you and you know exactly who you are! Other than that, I loved eating there. But that is now past tense. The food is good. And the staff is usually great, awesome, warm, inviting, I don't know what was going on with this lady yesterday but I've never been treated like that before at this restaurant. I really hope she never treats anyone else like she treated me and that's all I can say at this point."

"I LOVE THIS PLACEEE!!!! It is so good and I wish there were stores like this. Chipotle doesn’t even come close to this greatness any good part about where it is located is that there are some stores you can shop at before you get a little hungry and the food it’s just so amazing the food here is delicious and don’t get me started with the juices the juices are so good and they’re all healthy I do not know how they do it but those are the best juices I ever tasted in my entire life"

"Very satisfied with Mezeh, was looking for a healthy lunch option and I for sure got it here. The workers were friendly and helpful. All the options they had looked fresh and prepared that day. And tasted so good. Highly recommend!"

"So many choices in this area and this one is great. Plenty of choices laid out well in a very appealing manner I sat outside and enjoyed the breeze. Neat clean and upscale."

"This place is so cute. There were so many options I couldn’t pick. Kevin and Ericka were so helpful. I got a bowl with all the best things. Will be back 10/10 customer service and food!"