Zaxby's Chicken Fingers & Buffalo Wings

"This is an awesome location where you can make a healthy choice for lunch and dinner. The place was very clean, and the employees were super polite, quick, professional, and efficient. Of course, the food was awesome too!"

"The kicking chicken wasn't hot all the way through. The chicken Philly was put together upside down the chicken bacon ranch fries were cold They need to clean the dining area"

"I ordered the big zax snack. I got one tender and basically 2 chicken nuggets. I counted the fries before I ate. 12. Pitiful. Pre pandemic Zaxbys would generally add a tender to compensate but not now. Not a very good deal for 9 bucks. KFC here I come next time"

"I find that as soon as the chicken starts to cool down, it gets very chewy. And never taste good warmed up. The fries are great, and the coleslaw is just perfect. But I get so disappointed in the chicken. It's definitely not like it use to be."

"Would give the Boone, NC Zaxby's zero stars if it were allowable in this app. Went there specifically to try the "Zaxville Hot Sandwich," arriving about 8 p.m. on Friday, March 15, 2019 to find only a handful of customers. In hindsight, maybe this should've told me something about this restaurant. After placing my order, I filled my drink at the Coca-Cola Freestyle machine (the only positive part of this visit) and then sat and waited while watching for the order to be completed. After an extended wait, the counter crew finally called my order number. I retrieved the tray containing my order and returned to my table, only to find that the other member of my party was just about finished with his food, when he ordered immediately preceding me. Upon returning to the table, I looked at the sandwich I was given and found it only contained a minimal schmear of "Zaxville Hot sauce" on one side of the bun, unlike any of the promotional material for this item. I returned to the counter and explained to the counter crew that the sandwich needed more sauce, and they relayed the request to the kitchen crew who then wanted to argue that the sandwich had enough sauce on it. One of the counter staff then advised the kitchen staff that the sandwich was supposed to have sauce on both sides, to which they objected. The crew member that appeared to be in charge then asked if I'd like some sauce in a cup on the side, to which I replied "yes." A member of the kitchen crew then slowly walked to the rear of the kitchen and later returned with a small sample cup that was less than 1/3 filled with sauce and tossed it onto the tray. I'm unsure what the kitchen crew's issue was in adding a little more sauce to this sandwich, or why it became such a big deal with them, but they definitely do not believe in the mantra that the customer is always right. They acted as if the cost of the Zaxville Hot sauce was deducted directly from their paychecks. I will not be returning to the Boone, NC Zazby's and find it difficult to understand how they manage to stay in business in a town with so many choices of other places to eat."