Capital Vacuum Floor-Care World

"Our experience at capital vacuum was better than we could have anticipated. Sharon was extremely knowledgeable patient, friendly and professional! She assisted us in making a decision on a vacuum that best fit our needs. We will definitely be supporting this stellar family owned business again!"

"I have used this store and location for over 20 years in Cary. They have great products and service. Sharon, one of the owners, is awesome. The current guy that works in the Cary location is extremely rude and condescending. I refuse to go in there if he is working. When I have a question about my vacuum and bring it in…..He states that I obviously did not read the manual and I was the second person that came in asking the same question. He then proceeds to get into an argument with me. I never get into arguments with anyone except him."

"Capital Vacuum carries quality products and services those products in-house too, unlike big box stores. I have been a customer of theirs for years. I recently purchased a Sebo canister vacuum there because they are experienced and knowledgeable about all their product lines and could help me compare different brands and models to find the best fit for my needs. As an authorized Sebo dealer, they offered an extended 10 year warranty on my canister’s motor and that gives me confidence I am purchasing a vacuum that will last me for many years to come."

"I purchased a Miele canister vac here in Jan 2021, trying to support local small business in my town. It took great effort as the store was closed during normal business hours during multiple attempts in December 2020. I purchased a vacuum that was assembled and did not get an instruction manual (they couldn't find it). I looked up features and care online. Have been thrilled with the vacuum. Returned in March when I realized a large particle filter was missing from the dust bin (I have a bagless). The man working at the store was not knowledgeable about the machine, unhelpful and almost rude. I could have just ordered the part online for $31. He wanted $49.99 to order it. He offered no excuse or apology for the missing part. Just lots of criticism and complaints. I won't bother trying to support small local business when they treat you like this."

"We came in looking for a new vacuum. Although we arrived shortly before the store was closing Steve was willing and ready to help up. He was not only knowledgeable about all of their products but was also honest and open in steering us to the best value. I would highly recommend Steve and Capital Vacuum for his outstanding service and product knowledge!"