Montefiore Medical Center: Einstein Campus

"This hospital if that's what you want to call it gets a minus 4 stars. My 88 year mother went to ER. She waited for a room for 3 & a half days only to be told she was never getting a room. The conditions in ER are hellish & obscenely disgusting! My mother was completed ignored in every way. Had to chase down the meal server to get her a meal. If the patient does not have a family or friend advocating for their needs this place is dangerous & a death trap!! It should not be allowed to operate! Very sad 20 something years ago this was the best hospital. Now I wouldn't send my worse enemy there!!"

"This hospital is ridiculously bad. After being here for 26+ hours in the emergency department with my mom we’ve received no updates other than more tests needing to be ordered. No one has came after to check my moms vitals nor give an update in regards to what they might think she have or just to even check on her. Some staff are friendly but if no stars was possible I would give it zero stars. The lack of collaboration between staff to have patient needs met and get them seen is lack luster effort. I’ve seen patients screaming for help and only until they act out of character does someone come to their aide. I will never step foot nor will I recommend this hospital for any type of care."

"I never post negative reviews but this hospital has a severe problem. It is very much disorganized and disorderedly. The MA does not know how to listen to the concerns of patients after many times of stating the symptoms. The wait is astronomical. Waited in 3 different waiting rooms for more than 3 hours. The patient care is horrendous and the patient volume is catastrophic for the amount of staff the hospital has. They need to hire more attentive staff and organize this system because patients do not deserve this kind of service. 0/5."

"Not even one star they deserve, worst emergency room ever. My daughter went in with gallbladder severe pain. just an ultra sound, and labs and sent home after 12 hours waiting. Only water given. no pain medication given. next day she shaking and with such horrific fever, she went in to urgent care in St peters Ave in the Bronx. Dr. there said she should have never been sent home and with no pain medication. Cats Scan and MRI and labs will be done, they took her right away in in a stretcher. and gave her morphine in the meantime. Its embarrassing that people from other country come and see the savageness we have in the emergency room. how people are treated just to bill insurance. Albert Einstein emergency room is the worst of the worst, and the other reviews speaks for itself. Disgusting, never ever again I will recommend this hospital. Total inhuman, waiting hours and in pain. the nurses are also nasty. Why choose this care if your not compassionate."

"I have read reviews that this hospital is hit and miss and that is exactly what it is. I have had some minor problems with the emergency room department. I have been through the ED many times between me and my mom and had a couple of issues including the wait. A couple of the nurses on the floors have attitudes but nothing that serious. I usually don't follow through reporting them after discharge. A head emergency room nurse called me up right after my mom was discharged because she lost her gold ring. The nurse was holding it for me and met me outside with the ring. I will never ever forget that act of kindness. The only thing that I really didn't like is how my mom was admitted and was stuck in a hallway with very little privacy. Then on the day of her discharge, when I was there to bring her home, one of the doctors started yelling when I asked where the discharge papers where. That got me very angry. Not my first hospital of choice."