Pep Boys

4475 Commercial Drive, New Hartford, NY 13413

● Closed

4 496

Location & Phone number

Hours open

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About Us

Reviews

Location & Phone number

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4475 Commercial Dr, New Hartford, NY 13413, United States

315-768-1015

pepboys.com

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About the Business

Pep Boys is a well-known car repair and store institution located at 4475 Commercial Drive in New Hartford, New York. With a reputation for providing top-notch automotive services and products, Pep Boys is a one-stop shop for all your vehicle maintenance and repair needs. Whether you need an oil change, new tires, or a brake inspection, the skilled technicians at Pep Boys are ready to help. Visit their New Hartford location today for expert car care and friendly customer service.

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Hours open

Monday:

8:00 AM - 6:00 PM

Tuesday:

8:00 AM - 6:00 PM

Wednesday:

8:00 AM - 6:00 PM

Thursday:

8:00 AM - 6:00 PM

Friday:

8:00 AM - 6:00 PM

Saturday:

8:00 AM - 6:00 PM

Sunday:

9:00 AM - 6:00 PM

Reviews

Cheryl Rivet:

"I arrived to pik up my vehicle to find the car running and driver's window in the down position despite the downpour that was occurring. I can assume the car was left running for about 45 minutes. I was fortunate nothing was missing, as the vehicle was left unsecured. I was provided a small towel to dry out the interior myself, as no one volunteered to dry it for me. Very disappointing experience t the New Hartford, NY store."

1 year ago

Lawrence VanAuken:

"Service manager was great but the tech that worked on my vehicle cannot follow simple instructions. Tires were to be mounted, balanced, and new valve stems installed and sensors recalibrated. The only this he did right was mount the tires. They were more unbalanced when I got the vehicle back than before I brought it in and he failed to install the new valve stems and pressure sensors. Also dropped my vehicle off at 10:30am for an 11am appointment and they didn’t complete my vehicle until 4:20pm"

1 year ago

Lisa Mellito:

"I called for an estimate to have a headlight bulb changed on a Jeep Grand Cherokee. I was told it would take 21/2 hours of labor and it would cost me $300 for the labor. Said they wouldn’t be able to get bulb. Long story short I googled it bought the bulb fro auto store and installed it in a half hour. I m a 63 yr old woman who is not a mechanic. Pep boys should be ashamed of themselves"

1 year ago

Erick Ochoa:

"I always believed that this was a place I could trust. It's just another workshop where they steal from you and don't do a good job. Yesterday I changed my tires, I paid for alignment, so I can see that they didn't do it. They made me pay for the TPMS valves and they never installed them. I'm sure I'm not the first to be robbed like this. I called to complain and they told me that they forgot to put them in. I should have read the reviews before taking my car to this place. Be careful with this place."

1 year ago

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Pep Boys

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About the Business

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Hours open

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