7-Eleven

"I had put an order in online for two pizzas, I thought I ordered from the rocky point 711 at the corner of 25a and lower rocky point- yaphank rd, when I got there they had pointed out my mistake and since I was there I was gonna cancel my order and get the pizza from where I was, but when I looked online it had said that my order was already picked up so I of course I couldn’t cancel it. Now I’m tired from working all day and my kids are cranky and carrying on in the car, I tried calling this 711 about 20 times to tell them I wanted to cancel my order and refund my money, it was almost $20 so I didn’t want to just leave it, no one answered the phone so I had no choice but to go there in person to take care of the issue. I walked in and there’s 3 employees sitting behind the counter and one ringing up the only customer in the place, I had said to the older gentleman that my order said it was picked up but I didn’t pick it up, and I tried calling 100 times and no one answered, the man asked me why I was calling, while the 2 other employees nearby were smiling and laughing, I clearly needed help with my order because someone put it in the computer that I had picked it up and there’s 3 of you sitting here doing nothing, it’s ridiculous that not one of you can answer the phone and they laughed in my face, I don’t know how this location is still open, especially with 2 other 711s nearby. Unbelievably lazy and rude employees!"

"The staff is rude. I went in and purchased a Red Bull then asked if I could use the restroom and it’s on their site as they have restrooms and the staff member told me no that is not open to the public very rube staff I will never go there again"

"Cream cheese bagel had mold in it. Cashier was reluctant to refund my money and wouldn’t remove the remaining bagels from the display. So beware. You could be eating moldy bagels like I did and even worse it appears they don’t care."

"This is store was very nice in the beginning. The manager named Brett is not! I dont know when he started, but He is very confrontational, he makes up lies, and he treats his customers with disrespect. He makes women& men feel uncomfortable and disrespects them. I wish they can get new management so I can continue to get good service and not made to be felt uncomfortable."

"Only my second time coming to this location. I just changed jobs and this is super close by. Young male employee was very friendly, not only by greeting me, but every person that came in the door. Probably the friendliest service ever at any 711 location that I've been to. Columbian coffee was a bit watery though, I will say! Overall though, a pleasant experience."