Stony Brook Advanced Pediatric Care

"Ms Makenna she really helped me and my son. In last minute my son was sick and needed to be seen, she did everything she could and she called and she provided me an appointment for my son in same day at 4 pm. Also her customer service and the way she listen to my issue about my son was incredible, she cares about kids and their families. This worker deserves a promotion as leader, thank you again."

"Negative a hundred stars!! I’ve never seen a pediatricans office manager so poorly especially with scheduling. I have a 4month old and he’s due for his vaccines. I called the scheduling people and asked to simply change the time and they cancel the appointment. I go and try and reschedule and they tell me they don’t any appointments for 2-3 months out. What the hell!!! This is mandatory for my babies health and safety and they keep saying they can’t help me that they have no appointments. Someone with a brain could be like okay we can squeeze him in not telling a parent we can’t help you. After fighting with them for 3 days they made room for him. Also I’ve never ever heard of a doctors office where you can’t go and see them if you don’t feel well. A child is sick and oh we can’t see you a month. The child can be in ICU before the doctors at this office got to see them."

"Dr. Ryder and Dr. Allen both attempted to examine inside my daughter mouth without wearing examination gloves. Dr. Allen did so without washing her hands upon entering the room. This is a safety issue. Standard precautions were not followed for my daughters exam! I will be searching for a new pediatric office for her primary care in the future."

"I would NOT recommend Dr. Patel or the Patchogue office. My daughter was referred to an allergist bc of a reaction with unknown cause. First visit- Dr. Patel insisted we test for dog allergies. I said my daughter has always lived with a dog but okay fine. I swear when the result was negative it was like Dr Patel was annoyed. We brought my daughter in for the 1st time at the start of COVID, she was less than a yr old. My husband and I asked the med assistant if she was going to clean the scale before my child went on. She laughed like I was being dramatic. I worked in a psychiatric ER at the time and knew what the protocol should be. Especially with infants. Each visit Dr. Patel was rude and condescending. My daughter has an egg allergy and 2nd skin test she reacted more. Dr Patel then went on to say her concern about "getting enough nutrients". I explained I had been vegan in the past and I have been making my daughter's treats and avoiding eggs. Dr Patel kept pushing me to get more labs despite me saying I didn't think it was needed. And she alluded to her belief my daughter's nutritional needs wouldnt be met without eggs. (100% false belief). I was not going to do labs when i knew my daughter was clearly allergic just from a skin test. A resident was present during another appointment and Dr Patel spoke to her more than myself. I am a healthcare professional and would NEVER treat a patient or a patient's parent in that way. Extremely unprofessional and the refusal to listen to a parent is deplorable."

"What a horrendous experience! Dr.Coleman treated us so poorly! She has a very bad attitude for no reason. Completely unproffesional! My 7 year old daughter actually asked me in the office, "Why is this doctor so mean?" I only went to this office because their other location was fully booked, but I will NEVER go back! I am polite and was very nice to her, so it was absolutely unnecessary for her to behave the way she did. I've never heard a doctor sigh so much over my talking about my children, and at one point she actually said "WHATEVER". I couldn't even get the paperwork I needed for my daughter's school because it was like I was asking them to pull their teeth out of their mouths. DO NOT RECOMMEND! Go to East Setauket instead!"