Island Musculoskeletal Care

"Would not recommend!! I was called into be seen after 1 hour and an appointment and still sat in the treatment room over 30mins more. Looks like everyone is booked around the same time. I would not recommend this office!!"

"Omg I love everyone there. They are so friendly they care. I need to do a huge shout out to Wendy she helped me tremendously. Great friendly caring person. Patchogue office. And Aylin in physical therapy. Omg she saw me crying from pain. She came over to me, she cared, she hugged me and told me I'm going to be ok. Omg everyone there. The mri lady. Just the whole staff are great. Very very friendly, caring. I love you everyone. Thank you for making me very comfortable."

"Wholly incompetent, and absolutely a waste of time. The ancient carpet and the outmoded equipment is fine if it weren’t for the fact that the orthopedist decided to prescribe me a medication that I’m allergic to and then offer no other solutions. All of that would also be fine and if the people at the front desk didn’t act as if you were bothering them because you’re a patient."

"Avoid this office of at all possible. I've seen them for 2 work related injuries in the past 3 years and the level of care has gotten progressively worse with each visit. You'll be greeted by a waiting room packed with people that are at least an hour past their appointment time, a filthy office/Physical therapy area and attitude. After dealing with the multi hour wait, you'll be briefly seem by the Dr (5-10 mins if lucky) and shuffled out without your questions answered. This office refuses to answer or return calls, not just from patients, but from other doctors as well. I've had my physical therapy canceled countless times due to billing issues or missing authorizations originating from this office. They will mess up your paperwork, they will ignore your calls, they will treat you like a piece of meat with a fat wallet and you'll be dealing with your original issues at the end of it. How this place hasn't been shut down and the doctors/investors investigated is beyond me. I'll be filing a formal complaint with the BBB and the state to hopefully get the ball rolling on both of these. You people should be ashamed of yourselves"

"Awful experience for most part. Was given same day appointment which was fantastic. Got to office and first the open the doors 20 minutes late because they needed to eat their lunch. That’s fine, eat. But also found out that I shared that same appointment with like 30-40 others in this small waiting area. Fine I can wait. Two hours later I’m finally seen. Doctor is very nice, confirms avulsion fracture and puts me in cam Walker and says I need an MRI to check ligaments. If ligaments are fine I’ll be out of the cam Walker in a week. It’s been two weeks and I still haven’t gotten an MRI. I keep calling and they tell me they haven’t had time to call in my authorization to the insurance company, they are backed up and will call me when it’s ready. I called my insurance company and they said I do not need authorization for an MRI. So what am I waiting for? I’ve been hung up on multiple times. They have my original documents from the urgent care. And the office staff is incredibly rude and unprofessional most of the time. The most pleasant people were the X-ray tech and doctor. Will never go back. I would suggest you don’t either."