Green Way Markets of Cross River

"HORRIBLE customer service, they’re always out of random things, and it’s actually not very inexpensive."

"The prices that they charge you oftentimes do not match the signage on the shelf. Granted, they always honor the price if you call them out on it, but I really shouldn't have to do that, I should instead be able to shop with the confidence that nobody is trying to pull a fast one on me. What adds insult to injury is that they are the most expensive grocery store in the area, yet they are the only one which is on my way home from work, so I always do my best to stick to the sale items because that's what I can afford. when the price is come up incorrectly, it really leaves a bitter taste in my mouth."

"I'm down the road from Greenway and stop in weekly for some of my groceries. This place is the worst. The selection isn't always great in store and is overpriced...Every time I place a delivery order, they don't have the items available despite allowing you to add to your cart. I receive an adjusted bill and then have to go out to another store anyway. This morning I placed a delivery order for a sandwich platter, they charged me a delivery fee, shopping fee and the items were individually packaged as if pulled from premade counter, there was no "platter", and the two 18 inch sandwiches were not cut. Then to top it off, they outsourced delivery to Doordash and it was delivered 20 minutes later than the promised delivery window. Despite ordering a platter, there were no condiments or plates... I had to overtip the delivery guy since I noticed how far he had to drive. This is the last time..."

"Great store, has all your basic needs. Seems to be fully staffed and shelves are always full. We need more stores like greenway. Thank you for servicing Lewisboro. And of course for the cold beers!"

"I am very pleased with the new Green Way Markets in Cross River. The store is beautiful and the employees are very friendly and helpful. I am short, so the tall shelves are my least favorite part of the store but I understand that it allows them to have more products in a fairly small store. Employees are easily found throughout the store and happy to help. I find their prices to be on par with other stores in the area for most items and the selection is great. I attended their grand opening and have shopped there numerous times since. The owner truly listens to the customers and their suggestions. I commented on something during the grand opening and when I returned later that evening to pick up something, my suggestion was already implemented. I have heard of similar experiences from others as well. If there is something you don't like, talk with the owner or manager. Give them a chance to make improvements. I think you will be pleasantly surprised with their attentiveness."